Sarah Wells
Roscoe,IL
Summary
Proven Server and Merchandiser with a track record of enhancing customer satisfaction and sales at Coaches Corner. Skilled in food safety oversight and suggestive selling, I excel in guest engagement and team support. Demonstrated ability to increase sales through effective merchandising and exceptional service.
Overview
14
14
years of professional experience
Work History
Server
Coaches Corner
Belvidere, Illinois
12.2023 - Current
- Greet customers
- Answers questions
- Ensure customer satisfaction
- Provide customer service
- Update menu items and daily specials
- Take food and drink orders
- Coordinate with food preparation team
- Serve food efficiently and quickly
- Recommended food and wine pairings
- Set tables
- Clean tables
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Merchandiser
MIW
Scranton , PA
08.2012 - 03.2020
- Regularly monitored product availability
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Maintained a clean and organized work environment at all times.
- Set up attractive displays
Server
Dick Clarks
Phoenix, AZ
07.2010 - 09.2012
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Belvidere High School
Belvidere, IL07-2005
Skills
- Table Setting
- Safe Food Handling
- Table resetting
- Food Delivery
- Beverage Preparation
- Food inspection
- Food Running
- Supply Restocking
- Guest Engagement
- Team member support
- Point of Sale (POS) system operations
- Allergy awareness
- Liquor, wine, and food service
- Dining customer service
- Strong Work Ethic
- Positive and professional
- Food safety oversight
- Cash Handling
- Suggestive Selling
Timeline
Server
Coaches Corner
12.2023 - Current
Merchandiser
MIW
08.2012 - 03.2020
Server
Dick Clarks
07.2010 - 09.2012
High School Diploma -
Belvidere High School