Sarah Wells
Dickson,Tennessee
Summary
Dynamic professional with a strong focus on goal achievement in team settings. Proven ability to excel in team-oriented environments while delivering tangible results. Skilled at navigating challenges and leveraging collective strengths to meet organizational objectives.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Barney Wells Music
Dickson, TN
09.2022 - Current
- Created event posters to promote music gigs and increase traffic to accounts
- Created content of performances to showcase talent to draw more listeners and event attendees
- Advised a posting schedule to produce continual and relevant content
- Effectively and continually communicate with client and other collaborators to gather content to promote all sides
Staff Member
Back Alley BBQ
Dickson, TN
06.2021 - 01.2025
- Created chalkboard signs to advertise items and draw in new and returning customers.
- Provided exemplary customer service to ensure customers had an enjoyable experience.
- Memorized menu item prices to advise customers on the best deals.
- Helped guests decide proper food quantities for catering orders.
Employee Training Coordinator
Cracker Barrel Old Country Store
Dickson, TN
07.2020 - 05.2021
- Conducted and planned orientations for new hires weekly.
- Followed proper procedures of all new hire paperwork.
- Selected appropriate training methods and activities for on-the-job training.
- Used known job principles and stayed up to date on information from corporate to better train employees.
- Hosted meetings for staff to discuss internal subjects to help further the team.
- Created a functioning, weekly schedule for servers.
- Followed up with and encouraged employees to further their training through the PAR program.
- Provided coaching and reinforced standards to help build an environment where employees may thrive.
- Worked with management and corporate on new and existing procedures to further the company's success.
Server
Cracker Barrel Old Country Store
Dickson, TN
05.2019 - 07.2020
- Successfully resolved customer complaints to ensure 100% satisfaction.
- Greeted new and returning customers at the door and sat them at their tables.
- Followed and maintained COVID-19 sanitation and service policies
- Cross-trained to other positions such as grill cook, hostess, togo specialist, etc.
Education
B.S. - Media Management
Middle Tennessee State University
Murfreesboro, TN05.2026
Skills
- Canva and content creation
- Writing and editing
- Social media management
- Customer engagement and relations
- Photography and videography
- Critical thinking skills
- Event marketing
Soft Skills
- Interpersonal skills with internal and external audiences
- Deadline-driven
- Thrives in high-pressure environments
- Leadership
- Adaptability
Timeline
Social Media Manager
Barney Wells Music
09.2022 - Current
Staff Member
Back Alley BBQ
06.2021 - 01.2025
Employee Training Coordinator
Cracker Barrel Old Country Store
07.2020 - 05.2021
Server
Cracker Barrel Old Country Store
05.2019 - 07.2020
B.S. - Media Management
Middle Tennessee State University