Sarah Wells
Hardin,KY
Summary
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
7
7
years of professional experience
Work History
Operator
Pella Windows
Murray, KY
07.2025 - Current
- Operated machinery for window production, ensuring adherence to safety standards.
- Monitored quality control processes, identifying and resolving defects in products.
- Collaborated with team members to optimize workflow efficiency on the production line.
- Trained new operators on equipment usage and safety protocols to enhance performance.
- Assisted in inventory management, ensuring accurate stock levels for production needs.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Logistics Manager
Harbor Freight Tools
Hopkinsville, Kentucky
11.2024 - 07.2025
- Promoted and enforced adherence to safety protocols and OSHA requirements for logistics team.
- Streamlined communication between logistics team members through weekly meetings or project management tools.
- Analyzed data to identify areas for improvement in logistics process, implementing changes as needed.
- Established departmental goals aligned with overall company objectives.
- Evaluated employee performance through reviews, providing feedback for professional growth opportunities.
- Trained new team members on company procedures, software systems, and other relevant information.
- Implemented safety standards within warehouse environment to reduce accidents and injuries.
- Trained employees on quality control, customer relations and safe handling procedures.
Logistics Supervisor
Harbor Freight Tools
Murray, Kentucky
06.2023 - 11.2024
- Trained new team members on company procedures, software systems, and other relevant information.
- Assist customers with product questions on the sales floor
- Promoted and enforced adherence to safety protocols and OSHA requirements for logistics team.
- Verified completion of employee training related to SOP compliance.
- Informed employees on updates of policies and workplace issues.
- Inspected freight, determined workflow and delegated tasks to complete specific loading sequences.
- Utilized the POS and processed customer transactions, returns, and exchanges.
- Performed opening and closing tasks, regarding cash handling and paperwork.
Senior Sales Associate
Harbor Freight Tools
Murray, Kentucky
03.2023 - 06.2023
- Maximized sales potential with well-developed and motivated associates.
- Promoted and supported environment focused on delivering great in-store customer experiences.
- Trained associates in store operations, products and policies and procedures.
- Handled stressful situations professionally and multitasked with ease.
- Processed credit card payments and accurately handled cash.
- Satisfied customers through efficient payment processing and delivery coordination.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Delivered fast and friendly service to handle questions and service complaints.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
Sales Associate
Harbor Freight Tools
Murray, Kentucky
12.2022 - 03.2023
- Built rapport with customers by offering friendly, welcoming environment in store.
- Handled cash register transactions efficiently and accurately.
- Promoted current sales promotions and special offers to increase revenue.
- Acquired extensive knowledge of products and services offered at store.
- Assisted customers in finding suitable products according to their needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Communicated effectively with supervisors regarding daily tasks and priorities.
Retail Sales Clerk
The Closet Door
Murray, Kentucky
10.2020 - 11.2022
- Organized and faced products on shelves and in displays to comply with merchandising standards.
- Answered customer questions about return and exchange policies.
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Provided exceptional customer service by addressing individual needs effectively.
- Assisted customers with product questions, selections, and purchases.
- Performed opening and closing procedures, including counting cash drawers and securing store.
- Maintained clean and organized sales floor to improve store appearance.
- Greeted customers upon entry and provided assistance in locating items.
Crew Member
Arby's
Murray, Kentucky
12.2018 - 03.2020
- Filled up stations with cutlery, sauces and napkins.
- Kept wait times low through fast order taking and payment processing.
- Maintained high cleanliness and adhered to health code standards.
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Cleaned, swept, and mopped food preparation and FOH areas.
- Addressed customers with friendly greetings and conversations.
- Operated cash register and handled customer transactions accurately.
- Maintained dining area cleanliness by wiping tables, sweeping floors, and emptying trash bins.
Education
Bachelor of Science (B.S.) - Accounting
Midway University
Midway, Kentucky05.2025
Skills
- Data analysis
- Microsoft office specialist (MOS) proficiency
- Time Management
- Active Listening
- Communication
- Attention to Detail
- Organization
- Flexibility
LANGUAGE
English
Native
Timeline
Operator
Pella Windows
07.2025 - Current
Logistics Manager
Harbor Freight Tools
11.2024 - 07.2025
Logistics Supervisor
Harbor Freight Tools
06.2023 - 11.2024
Senior Sales Associate
Harbor Freight Tools
03.2023 - 06.2023
Sales Associate
Harbor Freight Tools
12.2022 - 03.2023
Retail Sales Clerk
The Closet Door
10.2020 - 11.2022
Crew Member
Arby's
12.2018 - 03.2020
Bachelor of Science (B.S.) - Accounting
Midway University