Sarah Williams
Edmond,OK
Summary
Dedicated professional eager to utilize skillsets which use analytical, creative, and communication skills gained through previous work experience to accomplish every duty assigned successfully. Known for creativity, flexibility, and dependability. Often been described as hard working, helpful and considerate.
Overview
27
27
years of professional experience
Work History
Healthcare Recruiter, Strategic Accounts
Trustaff
Remote
03.2022 - 11.2023
- Build professional relationships with travelers as their crucial career counselor and placement advisor
- Effectively communicate assignment and benefits, negotiate employment terms to ensure the best possible experience for travelers
- Always deliver high quality customer service while exceeding goals and metrics set forth by management
- Efficiently manage submitting candidates to assignments, tracking prospective and ongoing placements, updating database records, and completing reference checks as well as assisting with compliance and onboarding.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions. Managed over 10-15 travelers at a time while making over 100 calls per day while also keeping up with weekly payroll and submissions for new placements.
- Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
- Negotiated competitive compensation packages on behalf of clients while maintaining cost efficiency within budgetary constraints.
Rapid Response Specialist
Paychex Inc
Remote
10.2021 - 02.2022
- Supporting client calls while handling an inbound call queue of up to 60 calls per day.
- Process payroll for clients, enter tax information, new employee information and answer questions for clients in multiple states
- Always deliver high quality customer service to ensure Paychex customers remain happy
- Ensure all calls are documented properly and follow up emails are sent in timely manner.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained database systems to track and analyze operational data.
- Developed strong client relationships through consistent communication and attentive service.
Realtor
Metro First Realty/ Berkshire Hathaway
Oklahoma City, OK And Surrounding Areas
01.2015 - 01.2021
- Assist clients with property sales and development
- Preparation of legal documents including listings and sales contracts
- Meet with lenders, home inspectors and contractors prior to contract negotiations
- Negotiating terms of contracts and ensuring terms and conditions of agreements are met
- Coordinate property closings and overseeing document signing and marketing campaign
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Developed new business and managed new and existing clients.
- Advised and informed prospective clients on current market activities and conditions.
Graphic Designer
The Journal Record
01.2006 - 01.2015
- Designed cover design and layout for special publications
- Produced lay-outs for ad placement daily for The Journal Record daily paper
- Designed ads each week to place them accordingly and sent publications to press on time
- Worked closely with advertising representatives to make clients satisfied with final products.
- Developed original designs for print media, magazines and newspapers.
- Designed creative digital displays used in online advertising for local businesses.
- Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Public Relations Assistant
Norman Chrysler Jeep Dodge
01.2004 - 01.2006
- Assisted with planning of dealership events
- Worked with customers and staff to retain customers and make both sales and service departments happy
- Kept five-star certification through maintaining high SSI/CSI scores.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting strict deadlines.
- Assisted during high telephone volumes and customer escalations.
- Worked closely with other internal departments to resolve customer service issues.
Medical Scheduler
Galichia Medical Group
01.1997 - 01.2004
- Checked patients in for their appointments and rescheduled appointments as necessary
- Assisted patients with any necessary paperwork needed for their insurance or for their medical history required by doctors
- Performed office duties
- Answered all phone calls and took messages for nurses and doctors
- Scheduled follow up appointments and any tests ordered by doctors
- Scheduled appointments with specialists as directed by doctors
- Made phone calls to confirm appointments for the following day
- Rotated between cardiology, internal medicine, and radiology.
- Improved office efficiency, coordinating appointments and rescheduling requests promptly.
Education
Bachelor of Fine Arts in Graphic Design - Graphic Design
Oklahoma State University
Stillwater, OK05.2004
Cornell University
01.2024
Real Estate License -
Berkshire Hathaway HomeServices Anderson Properties
04.2015
Skills
- Verbal Communication
- Training and mentoring
- Microsoft Office and CRM experience
- Data Analysis
- Conflict Resolution
- Recruitment and hiring
- Talent Acquisition
- Contract Negotiation
- Computer Skills
- Problem-Solving
Employment Summary
10 years of professional experience in the Multimedia industry.
7 years of professional experience as a licensed REALTOR
Firsthand experience in requirements gathering, analysis and detailed requirements design.
Expertise in the usage of Adobe Creative Suite and Microsoft Office, and various CRM’s.
Strong analytical and documentation skills accompanied by critical thinking skills.
An eye for detail accompanied by client interaction skills.
Administrative and office skills.
Strong customer service and negotiation skills.
Personable and a team player.
Medical office experience.
Recruiting experience
Timeline
Healthcare Recruiter, Strategic Accounts
Trustaff
03.2022 - 11.2023
Rapid Response Specialist
Paychex Inc
10.2021 - 02.2022
Realtor
Metro First Realty/ Berkshire Hathaway
01.2015 - 01.2021
Graphic Designer
The Journal Record
01.2006 - 01.2015
Public Relations Assistant
Norman Chrysler Jeep Dodge
01.2004 - 01.2006
Medical Scheduler
Galichia Medical Group
01.1997 - 01.2004
Bachelor of Fine Arts in Graphic Design - Graphic Design
Oklahoma State University
Cornell University
Real Estate License -
Berkshire Hathaway HomeServices Anderson Properties