Sarah Williams
Suffolk
Summary
Experienced with business strategy, financial oversight, and team leadership. Utilizes effective communication and negotiation skills to foster partnerships and drive success. Track record of optimizing operational processes and enhancing organizational performance.
Overview
11
11
years of professional experience
Work History
Partner/Shift Supervisor
Starbucks
11.2018 - Current
- 7 years of Shift Supervisor experience (2019 to 2021 & 2022 to present)
- Leads team in delivering exceptional customer service, enhancing customer satisfaction and loyalty.
- Trains and mentors new partners, fostering a collaborative work environment.
- Develops and executes promotional strategies to drive sales and increase foot traffic.
- Streamlines store operations by implementing efficient inventory management systems.
- Coaches partners through daily change and growth
- Coordinates with my store leader & others in the district to help staff stores in need
- Encourages & inspires partners through gaps of long-term store leaders
- Crafts quality coffee beverages
Marketing & Graphic Design Specialist
Hackworth Marketing
Suffolk, VA
11.2021 - 12.2022
- Developed innovative design concepts for digital and print media, enhancing brand visibility.
- Collaborated with cross-functional teams to create cohesive marketing materials that aligned with campaign goals.
- Utilized Adobe Creative Suite to produce high-quality graphics and layouts, ensuring consistency across all platforms.
Freelance Graphic Designer (from home)
06.2015 - 01.2020
Education
BFA - Graphic Design
Liberty University
Lynchburg, VA04-2025
Skills
- Knowledgeable in Adobe Creative Cloud Software
- Proficient in Microsoft 365
- Coaching/Management
- Performance analysis
- Certified Barista Trainer
- Inventory Management Systems
- Cash Management Systems
- Marketing
- Customer relationship building
- Digital Production Manager (DPM)
Interests
Design, Fitness, Hiking, Volleyball, Disc Golf, Rollerblading, Cycling
Timeline
Marketing & Graphic Design Specialist
Hackworth Marketing
11.2021 - 12.2022
Partner/Shift Supervisor
Starbucks
11.2018 - Current
Freelance Graphic Designer (from home)
06.2015 - 01.2020
BFA - Graphic Design
Liberty University