Sarah Williamson
Palm Desert,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service at Mykonos Mediterranean. Proven ability to enhance guest satisfaction through strong multitasking and attention to detail. Skilled in cash handling and menu recommendations, consistently fostering loyalty and repeat business while maintaining high standards of cleanliness and operational efficiency.
Overview
16
16
years of professional experience
Work History
Waitress
Mykonos Mediterranean
Rancho Mirage
04.2026 - Current
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Collaborated with kitchen staff to ensure accurate order delivery and menu compliance.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new staff on restaurant procedures and customer service standards.
- Adapted quickly to changing demands during peak hours, ensuring efficient table turnover.
- Recommended menu items based on customer preferences, increasing overall sales volume.
- Processed payments accurately using point-of-sale systems while maintaining cash handling integrity.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sanitizer
Dream Big Rancho Mirage
Rancho Mirage, CA
06.2024 - Current
- Maintained cleanliness and sanitation of all areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment effectively to enhance operational efficiency and maintain high hygiene standards.
- Assisted in training new staff on proper sanitization procedures and safety protocols.
- Conducted regular inspections to identify areas needing attention, improving overall facility cleanliness.
- Provided feedback on cleaning practices to management, contributing to ongoing process improvements and staff training initiatives.
- Enhanced workplace sanitation by diligently cleaning and disinfecting high-touch surfaces.
- Implemented best practices in chemical usage for efficient disinfection without posing health risks.
- Reduced the spread of germs by consistently replenishing hand sanitizing stations.
Elderly Caregiver
IHSS Public Authority
01.2020 - 04.2022
- Provided compassionate assistance with daily living activities, ensuring comfort and dignity for clients.
- Administered medications as prescribed, monitoring client health and reporting changes to healthcare professionals.
- Developed tailored care plans in collaboration with families to meet individual client needs effectively.
- Facilitated social engagement by organizing activities that promote mental and emotional well-being.
Lead Driver
Tow-medic Transportation
Indio
01.2015 - 10.2017
- Supervised daily operations and route planning for efficient service delivery.
- Mentored team members on safety protocols and effective driving techniques.
- Implemented process improvements to enhance overall transportation efficiency.
- Coordinated vehicle maintenance schedules to ensure compliance with safety standards.
- Established strong relationships with clients, ensuring high levels of service satisfaction.
- Led incident response efforts, effectively managing emergency situations on the road.
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
Line Cook
Bonta Resturant
Cathedral City, CA
03.2015 - 07.2017
- Prepared ingredients and menu items following established recipes and presentation standards.
- Operated kitchen equipment safely, maintaining cleanliness and organization throughout workstations.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in inventory management by tracking supplies and minimizing waste.
- Implemented food safety protocols, ensuring compliance with health regulations.
- Developed daily specials based on seasonal ingredients, boosting menu variety and customer satisfaction.
- Streamlined food preparation processes, improving overall kitchen productivity and workflow efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cafe Attendant
Camelot Cafe
Palm Springs
09.2010 - 04.2012
- Provided exceptional customer service, ensuring a welcoming environment for all patrons.
- Operated espresso machines and other café equipment efficiently to prepare beverages.
- Maintained cleanliness of workstations and dining areas to meet health standards.
- Assisted in inventory management, restocking supplies as needed to support operations.
Education
Theater Makeup - Theater Makeup
Collage of The Desert
Palm Desert, CA11-2024
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Cleanliness
Order taking
Attention to detail
Cash handling
Safe food handling
Handling complaints
Menu recommendations
Payment processing
Food running
Memory retention
Complex Problem-solving
Accurate money handling
Active listening
Menu memorization
Supply restocking
Timeline
Waitress
Mykonos Mediterranean
04.2026 - Current
Sanitizer
Dream Big Rancho Mirage
06.2024 - Current
Elderly Caregiver
IHSS Public Authority
01.2020 - 04.2022
Line Cook
Bonta Resturant
03.2015 - 07.2017
Lead Driver
Tow-medic Transportation
01.2015 - 10.2017
Cafe Attendant
Camelot Cafe
09.2010 - 04.2012
Theater Makeup - Theater Makeup
Collage of The Desert