Summary
Work History
Education
Skills
Timeline
Generic

Sarah Wright

Kalamazoo,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a management position. Ready to help team achieve company goals. Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Work History

Budtender / Support

Mint Cannabis
2022.04 - Current
  • Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
  • Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
  • Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed high volume of cash with [Number]% accuracy rate.

Sales Associate /Shift Leader

CitiTrends
2021.09 - 2022.04
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Processing Specialist

Private Grower
2020.01 - 2021.07
  • Enhanced processing efficiency by optimizing workflows and implementing new software tools.
  • Streamlined data entry processes for increased accuracy and reduced errors in documentation.
  • Contributed to team success by consistently meeting or exceeding productivity targets and quality standards.
  • Reduced processing time with the application of automated systems, resulting in faster turnaround times for clients.
  • Maintained strict adherence to compliance regulations, ensuring accurate processing of sensitive information.
  • Managed multiple priorities effectively, ensuring all tasks were completed accurately within established deadlines.

Education

Certification - Phlebotomy

Glen Oaks Community College
Centreville, MI
05.2016

High School Diploma -

Schoolcraft High School
Schoolcraft, MI
06.2001

Skills

  • Supporting Medical Patients
  • Rolling Joints
  • Maintaining Security
  • Regulatory Compliance
  • Customer Education
  • Sales Proficiency
  • Building Rapport
  • Discussing Cannabis
  • Product knowledge expertise

Timeline

Budtender / Support

Mint Cannabis
2022.04 - Current

Sales Associate /Shift Leader

CitiTrends
2021.09 - 2022.04

Processing Specialist

Private Grower
2020.01 - 2021.07

Certification - Phlebotomy

Glen Oaks Community College

High School Diploma -

Schoolcraft High School
Sarah Wright