Sarah Young
Kitty Hawk,NC
Summary
Highly organized and self-motivated professional. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about creating a positive work environment.
Overview
17
17
years of professional experience
Work History
Associate Director
ATT
05.2008 - 06.2012
- Supported Government sector sales teams across the United States. Conducted and renegotiated customer contracts.
- Assisted senior leadership in managing all aspects of operations.
- Prioritized marketing promotions and allocated resources appropriately to keep sales teams competitive and profitable.
- Communicated all capacity, sourcing and technology gaps with upper management.
Senior Account Manager
AT&T
01.2005 - 05.2008
- Customers included Mattel, Smart and Final and Boeing.
- Provided extensive support in sales, technical and business areas to key accounts.
- Worked with customers to develop strategic business and account plans.
- Delivered sales presentations and pitches to clients, upper management and leadership teams.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Product Manager
AT&T
02.2002 - 01.2005
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions of new products.
Network Specialist
Pacific Bell
04.1995 - 02.2002
- Maintained thorough understanding of local area and wide area networking and components.
- Identified and immediately resolved issues regarding customer usage patterns.
- Served as liaison between user community and software providers.
- conducted bill analysis for customers providing detailed data and recommending solutions for increased savings.
Education
Bachelor of Arts - Liberal Arts And General Studies
Cal State Northridge
Northridge, CASkills
- Customer Service
- Excellent Sales skills
- Good communication skills
- Event planning
Timeline
Associate Director
ATT
05.2008 - 06.2012
Senior Account Manager
AT&T
01.2005 - 05.2008
Product Manager
AT&T
02.2002 - 01.2005
Network Specialist
Pacific Bell
04.1995 - 02.2002
Bachelor of Arts - Liberal Arts And General Studies
Cal State Northridge
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