Sarah Zeray
Denver,CO
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
CSR
Aurora Animal Hospital
01.2023 - Current
- Training new employees and assisting with all tasks
- Managing customer relations and assisting with difficult situations.
CSR
360 Pet Medical
08.2021 - 07.2022
- Multitasking and communicating effectively to all levels
- Flexibility and assisting customers in a fast-paced and stressful environment
- Knowledge in computer applications and many common office appliances.
Cashier and Stocker
Town and Country
08.2020 - 07.2021
- Stocking the store, maintaining property, and handling cash transactions
- Assisting customers with special orders and service calls
- Maintaining a friendly and positive attitude in times of high stress.
Student Manager
Dining Hall Employee
01.2019 - 03.2020
- Good experience in a management position
- Preparing the dining hall for the day, making sure stations were filled and ready
- Managing and assisting employees in daily tasks
- Becoming proficient in each station in order to assist and train employees.
Salad Artist/Shift Lead
Mad Greens
03.2018 - 08.2019
- Preparing the restaurant for the day and ensuring a clean and ready space for customers and employees
- Assisting fellow employees in busy times and training new employees
- Managing employees on opening and closing shifts.
Lifeguard and Swim Instructor
SafeSplash Swim School
08.2016 - 01.2018
- Pool safety regulator in charge of keeping kids and other swimmers' safe throughout swim lessons
- CPR and Lifeguard certified
- Engaging and safe with children and parents to keep a happy and safe learning environment.
Education
Bachelor in Science, Organismal Biology -
Montana State University
Bozeman, MT12.2021
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2018
Skills
- Leadership
- Communication
- Project Management
- Computer Skills
- Conflict Resolution
- Training and Development
- Complaint Handling
Awards
- International Baccalaureate Program
- Future Business Leaders of America National Qualifier 2017 & 2018
- Western Undergraduate Exchange Scholarship 2018-2021
Projects
CAS Project - Creativity, Activity, Service, 2016, 2018, 150 hours completed of community service, a project designed and carried out by me. Aided kids in learning by tutoring subjects for school, as well as volunteering for swim meets.
Timeline
CSR
Aurora Animal Hospital
01.2023 - Current
CSR
360 Pet Medical
08.2021 - 07.2022
Cashier and Stocker
Town and Country
08.2020 - 07.2021
Student Manager
Dining Hall Employee
01.2019 - 03.2020
Salad Artist/Shift Lead
Mad Greens
03.2018 - 08.2019
Lifeguard and Swim Instructor
SafeSplash Swim School
08.2016 - 01.2018
Bachelor in Science, Organismal Biology -
Montana State University
High School Diploma -
Cherokee Trail High School
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