Sarah Ziebell
Longfellow Real Estate Partners, LLC
Raleigh,NC
23
years of professional experience
Results-driven professional with extensive experience in negotiating and finalizing contract agreements. Skilled in fostering productive relationships with stakeholders, enhancing collaboration and project outcomes. Prepared to leverage expertise in a challenging role that offers opportunities for career growth.
Work History
Senior Property Coordinator
4 Years 3 Months- Assisted property managers with daily operations to enhance workflow efficiency
- Assist property managers with the preparation of budgets, reconciliations, and escalations.
- Created monthly rental statements and billback invoices, following up to ensure timely payments and reduce late fees
- Code and process vendor invoices
- Supported property managers in preparing budgets, reconciliations, and escalations to maintain financial accuracy
- Gather and track tenant and vendor certificates of insurance.
- Respond to tenant inquiries in a timely manner
- Assist in property inspections.
- Created and submitted detailed work orders for maintenance requests.
Property Management Assistant
2 Years 5 Months- Assisted property managers with daily operations overseeing multiple properties to ensure operational efficiency
- Assembled and followed up on tenant billback and direct bill invoices to secure timely payments
- Assemble tenant billback invoices as well as direct bill invoices and follow up to ensure timely payment
- Process monthly recurring invoices.
- Maintain building, tenant, and owner files, both electronically and hard files.
- Provided comprehensive administrative support to accounting and other departments to facilitate smooth operations.
- Prepare request for proposals and service contracts from vendors.
- Gather and track tenant and vendor certificates of insurance.
Community Manager
4 Months- Oversaw daily operations and developed annual community business plan to align with organizational goals
- Coordinated personnel, activities, and resources to achieve property objectives
- Managed and coordinate persons, activities and available resources in order to accomplish property objectives
- Supervised maintenance team and coordinated activities to ensure timely completion of tasks
- Supervised and coordinate maintenance team and all activities.
Insurance Broker
1 Year 8 Months- Consulted with clients to deliver tailored sales solutions for mortgage protection, life insurance, and retirement planning
- Evaluated policy terms, exclusions, and premiums to recommend suitable insurance solutions.
- Negotiated coverage and pricing with carriers to secure competitive client policies.
Community Manager
4 Years- Oversaw all daily operations, and created an annual community business plan
- Coordinated personnel and resources to achieve property objectives effectively.
- Directed, analyzed and forecasted sales efforts to meet or exceed revenue goals including community outreach.
- Enhanced occupancy rates through targeted marketing strategies and trends, as well as achieved positive NOI results.
- Coordinated resident retention efforts and staff development to drive residents' satisfaction and service.
- Directed and analyzed sales efforts to exceed revenue goals through targeted community outreach.
- Organized initiatives to retain residents and improve satisfaction and staff development to drive residents' satisfaction and service.
- Streamlined and oversaw contracted services to ensure work quality met or exceeded expectations.
Community Manager
10 Months- Led and directed all community operations including achieving the community's income and occupancy goals with use of OneSite and OpsTechnology.
- Coordinated resident retention efforts and staff development to drive residents' satisfaction and service.
- Coordinated resident retention efforts and staff development to enhance resident satisfaction.
- Managed refurbishment and make-ready process, employing outside contractors.
- Developed and administered the community budget with use of Citrix.
- Directed and analyzed sales efforts to achieve revenue goals through effective community outreach.
- Streamlined contracted services oversight to ensure quality and compliance with community standards.
Assistant Community Manager
8 Years 4 Months- Oversaw achievement of community income and occupancy goals, developed marketing plans, and managed market-ready apartments.
- Resolved tenant requests, concerns, and complaints promptly, enhancing tenant satisfaction and community relations.
- Processed work orders and monitored property maintenance operations.
- Processed work orders and monitored direction of property maintenance operations to ensure compliance with company standards.
Education
Diploma - Travel and Tourism
High school
Skills
Multi-Family Housing
Lease Agreements
Budget Management
Financial Reporting
Project Marketing
Property Marketing
Contract Negotiation
OneSite
Yardi
MRI
Microsoft Office Applications
Time Management
Tenant Engagement
Tenant and Landlord Rights
Customer satisfaction
Networking and Interpersonal Skills
Marketing
Timeline
Senior Property Coordinator
Longfellow Real Estate Partners, LLC
07.2022 - CurrentRead More
Property Management Assistant
Tri Properties, LLC
02.2020 - 07.2022Read More
Community Manager
Wellington Advisors, LLC
10.2019 - 02.2020Read More
Insurance Broker
Self-Employed
01.2018 - 09.2019Read More
Community Manager
Venterra Realty
09.2013 - 09.2017Read More
Community Manager
Bell Partners Inc
07.2012 - 05.2013Read More
Assistant Community Manager
Bell Partners Inc
03.2004 - 07.2012Read More
Southeastern Academy of Travel And Tourism
Diploma from Travel and Tourism
Read More
Union Grove Christian School
High school
Read More