Destiny Baker
Westminster,CO
Summary
Enthusiastic associate who is has a passion for real estate. Organized professional with experience in property management, and event planning. Driven to develop and execute innovative strategies to create impactful and meaningful experiences for long term clients. Successful track record of leveraging all available channels to maximize reach and maintain company quotas.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Shotgun Willies
Glendale, CO
06.2022 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
- Managed multiple tasks simultaneously while maintaining high quality standards of service.
- Exceeding monthly sales goals for club membership signups
- Managed closing duties such as counting money and cleaning.
Assistant Community Manager
Greystar
Denver, CO
12.2021 - 06.2022
- Decreased delinquency by 10% within first two months
- Volunteered to help train new employees at sister properties
- Received award for highest resident review scores
- Effectively worked with third party resident event company to coordinate weekly resident events
- Completed necessary follow ups with prospects regarding: application status, tour follow ups, income verifications, etc
- Resolved complaints from residents in a professional manner through mediation or arbitration when necessary.
- Advised tenants on their rights and responsibilities under applicable laws.
- Maintained accurate records related to leases, security deposits, renewals and terminations.
- Monitored occupancy levels to ensure maximum profitability while maintaining an acceptable level of vacancy rate.
Leasing Manager
Advenir Living
Denver, CO
02.2021 - 11.2021
- Leased 12 apartment homes during second month of position
- Reached company occupancy of 95% during first 2 months
- Reviewed credit reports of applicants prior to approving or denying their applications.
- Inspected apartments regularly to verify conditions are consistent with the lease agreement.
- Monitored tenant activity within the building to detect any violations of lease terms.
- Organized move-in and move-out processes according to established protocols.
- Cultivated relationships with tenants by providing exceptional customer service and resolving issues quickly.
- Maximized income through effective lease renewals, rent increases, and other strategies.
Sales Manager
Sprint
Holly Springs, NC
01.2019 - 09.2019
- Received highest attachment rate for in store accessories
- Upsold customers with newest technology needs
- Created marketing strategies to develop and expand existing monthly sales
- Shared product knowledge with customers while making personal recommendations.
- Trained new employees on company policies, products and services offered.
- Exhibited extensive knowledge of current promotions, pricing plans, features .
- Managed point-of-sale system efficiently to process payments accurately.
Education
High School Diploma -
Mountain Range High School
05.2016
Skills
- MS Office
- YARDI
- Lease Agreements
- Property Management
- Sales
- Client Retention
- Fair Housing knowledge
- Multi-Family Housing
- Communication
- Entrata
- Typing
- Customer Service
- Liquor, wine, and food service
- High-volume dining
Certification
- Real Estate Broker, Colorado Division of Real Estate, 2023
Timeline
Waitress
Shotgun Willies
06.2022 - Current
Assistant Community Manager
Greystar
12.2021 - 06.2022
Leasing Manager
Advenir Living
02.2021 - 11.2021
Sales Manager
Sprint
01.2019 - 09.2019
High School Diploma -
Mountain Range High School
- Real Estate Broker, Colorado Division of Real Estate, 2023
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