An accomplished individual skilled in customer service, teamwork, problem-solving, and leadership in retail settings, holding a bachelor's degree in Health, Medicine, and Society and a minor in Psychology from The University of Redlands.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Steven Madden
Arcadia, CA
06.2024 - Current
Assisted customers with product selection, sizing and styling.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Restocked shelves as needed to ensure sufficient inventory levels.
Summer Camp Counselor
Woodcraft Rangers
Pomona, CA
06.2024 - 08.2024
Engaged children aged 5 to 7 years old in educational activities and games, while maintaining a safe and welcoming environment.
Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
Worked effectively in team environments to achieve goals and demonstrate problem-solving skills.
Team Member
Chic-Fil-A
Redlands, CA
11.2023 - 05.2024
Developed positive customer relationships through friendly greeting and excellent service.
Assisted in inventory management, ensuring stock levels met demand without excess.
Collaborated with team members to maximize productivity and efficiency.
Sanitized frequented areas and equipment using approved supplies.
Summer Camp Counselor
Woodcraft Rangers
Claremont, CA
06.2023 - 08.2023
Education
Bachelor of Arts - Health, Medicine, And Society
University of Redlands
Redlands, CA
04-2025
Skills
Team collaboration
Problem solving
Effective communication
Customer service
Positive customer engagement
Outgoing personality
Friendly and helpful
Attention to detail
Excellent written and verbal communication
Task prioritization
Time management
Organizational skills
Teamwork
Engaging with diverse customers
Affiliations
Played on the University of Hawaii at Hilo softball team in 2021-2022
Played on the University of Redlands softball team in 2022-2023
Student Council Member of the Health, Medicine, and Society major at the University of Redlands in 2024-2025
Vice President on the Pre-Health Club at the University of Redlands in 2024-2025