Sarah Ann Rodriguez
Durham,NC
Summary
Proven leader and effective problem-solver with extensive experience at Panera Bread, adept at boosting team productivity and ensuring high-quality customer service. Excels in teamwork and collaboration, with a keen attention to detail, enhancing dining experiences and operational efficiency. Skilled in cash handling and fostering a positive work environment, significantly contributing to business success.
Overview
16
16
years of professional experience
Work History
Team Leader
Panera Bread
09.2021 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Cashier
Panera Bread
03.2016 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress Supervisor
The Venetian
10.2008 - 11.2015
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
High School Diploma -
Passaic High School
Passaic, NJ06.2009
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Documentation And Reporting
- Cash Handling
Languages
Spanish
Full Professional
Timeline
Team Leader
Panera Bread
09.2021 - Current
Cashier
Panera Bread
03.2016 - 09.2021
Waitress Supervisor
The Venetian
10.2008 - 11.2015
High School Diploma -
Passaic High School
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