SARAH DAVIS
Roseville,USA
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Door Dash
12.2025 - Current
- Delivered food orders efficiently while adhering to safety protocols and traffic regulations.
- Navigated diverse routes using GPS technology to optimize delivery times and customer satisfaction.
- Communicated effectively with customers to confirm orders and address any concerns promptly.
- Managed multiple deliveries simultaneously, demonstrating strong time management and organizational skills.
Targeted Case Manager
Mental Health Resources
01.2025 - 06.2025
- Coordinated patient care plans to ensure comprehensive service delivery and support for diverse client needs.
- Assessed client eligibility for programs, ensuring accurate information and compliance with policies.
- Collaborated with healthcare providers to facilitate referrals and streamline service access for clients.
- Developed and implemented strategies to improve case management processes, enhancing overall client satisfaction.
- Implemented crisis intervention strategies to improve client safety and well-being.
- Collaborated with multidisciplinary teams to create comprehensive care plans that addressed each client''s unique needs.
- Navigated challenging situations with diplomacy, tact, and cultural sensitivity, fostering trust between clients and service providers.
- Enhanced community connections for clients through diligent research, outreach, and collaboration with local resources.
Optical Store Manager
Essilor Luxottica/Pearle Vision/Lenscrafters/Target Optical
10.2000 - 01.2025
- Started as an associate and final position was store manager for 2 years
- Provided leadership and motivation to team members to increase productivity and efficiency within the store.
- Interviewed and hired prospective employees according to team needs
- Mentored new employees on store policies and procedures while providing guidance and support in their roles.
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded.
- Reviewed financial statements, sales reports, and other performance data to measure productivity.
- Evaluated performance metrics regularly in order to adjust staffing levels accordingly.
- Resolved customer complaints in a timely and professional manner.
Assistant Director of Environmental Services
HHS Environmental Services
11.2020 - 04.2022
- Environmental Services at Riverside Hospital
- Worked vigorously to keep hospital sanitized for patients and staff
- Managed a staff over 100 to maintain hospital standards
- Collaborated with cross-functional teams to align environmental services with organizational goals and regulatory requirements.
- Analyzed operational workflows to identify inefficiencies, recommending strategic changes that improved service delivery timelines.
- Implemented process improvements that reduced operational costs while maintaining service quality standards.
Case Manager/Social Worker
Meridian Services
09.2016 - 05.2018
- Coordinated Services for clients: ILS, Nursing, PCA, Medical needs, etc
- Participated in agency and county assessments
- Conducted home visits and completed mandated reporting when needed
- Diffused conflict with clients, used a strength perspective model to encourage clients
- Participated in team meetings
- Maintained client records by reviewing case notes and logging events and progress.
- Coordinated meetings between clients, family members and other health care providers involved in the treatment process.
- Demonstrated success in building relationships with clients and providing emotional support. Met directly with patient to assess needs and develop individualized Continued care plan in collaboration with physician.
- Developed comprehensive assessment plans to evaluate client needs and develop appropriate interventions.
- Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance.
- Assisted clients in developing personal life skills such as budgeting money and managing time effectively.
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
- Maintained accurate records of client progress and documentation of all contacts with clients.
- Educated clients on available community resources and how to access them effectively.
- Monitored progress of clients, ensuring adherence to treatment goals and adjustments as necessary.
Mental Health Practitioner II
People Incorporated
11.2014 - 10.2016
- Refer clients to community resources or to specialists as necessary
- Collaborate with case managers, therapists, physicians, or nurses to plan and coordinate treatment
- Monitor, evaluate, and record client progress with respect to treatment goals
- Modify treatment plans according to changes in client status
- Completed Functional Assessments, Treatment Plans, IAPPs, and Crisis Plans
- Documented clinical findings, diagnoses, treatments, and progress notes to ensure continuity of care.
- Provided weekend coverage to address emergencies, and implemented interventions to stabilize crisis situations.
- Directed patients toward resources provided by public agencies and community organizations to meet treatment needs and provide additional support.
- Collaborated with physicians in screening and evaluating patients for psychotropic medications, when necessary.
- Monitored clients' use of medications.
- Educated patients on mental illness symptoms and treatment option
- Performed crisis interventions with clients.
- Assessed patients for risk of suicide attempts.
- Facilitated individual and group therapy sessions to promote mental wellness.
- Developed personalized treatment plans based on client assessments and needs.
Store Crew Member
Modern Magnetics/British Petroleum
06.2004 - 08.2014
- Direct and coordinate activities of business or departments concerned with the production, pricing, sales, and distribution of products
- Manage staff, preparing work schedules and assigning specific duties
- Establish and implement departmental policies, goals, objectives, and procedures
- Determine staffing requirements, interview, and hire/train new employees
- Managed shifts, closed, counted cash, balance all payments and counted lotto
- Maintained cleanliness and organization of store displays to promote product visibility.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
Bachelor of Science - Social Work
University of Saint Catherine
Saint Paul, MN05-2014
Skills
- Leadership
- Conflict Resolution
- Client focused care
- Motivational interviewing
- Sewing
- Valid Driver's license
Timeline
Delivery Driver
Door Dash
12.2025 - Current
Targeted Case Manager
Mental Health Resources
01.2025 - 06.2025
Assistant Director of Environmental Services
HHS Environmental Services
11.2020 - 04.2022
Case Manager/Social Worker
Meridian Services
09.2016 - 05.2018
Mental Health Practitioner II
People Incorporated
11.2014 - 10.2016
Store Crew Member
Modern Magnetics/British Petroleum
06.2004 - 08.2014
Optical Store Manager
Essilor Luxottica/Pearle Vision/Lenscrafters/Target Optical
10.2000 - 01.2025
Bachelor of Science - Social Work
University of Saint Catherine