Sarah Harris
Lewisville,TX
Summary
Accomplished and certified Pharmacy Technician with over 11 years of experience in retail and specialty pharmacy environments. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions, pharmacy law and sterile compounding.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Paragon Healthcare
Plano, TX
10.2022 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality.
- Devised strategies to improve workflow within the pharmacy.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Managed front end of Specialty Program (Stelara).
- Inventory management.
- Cross-trained in all departments within Specialty.
- Coordinate logistics.
- Perform PBM audits.
- Implemented pharmacy growth and improvement strategies.
- Communicate effectively with sales, IVC, and interdepartmental employees.
- Correct improper insurance billing (Medical and PBM).
Pharmacy Technician
US Bioservices
Carrollton, TX
08.2019 - 10.2022
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Coordinated verification and filling of more than 1,000 daily prescriptions in high-volume specialty mail order pharmacy environment.
Pharmacy Technician
Walmart
Lewisville, TX
08.2011 - 08.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Education
Associate of Science - Business
Collin County Community College District
Plano, TX06.2011
Skills
- Prior Authorizations
- Managing Inventory
- Customer Communication
- Active Listening
- High-Volume Environments
- Insurance Billing
- Order Verification
- Workflow Optimization
- Drug Inventory Management
- Problem-solving skills
- Pharmacy Software Proficiency
- New Hire Onboarding
- Staff Development
Certification
- CPhT - Certified Pharmacy Technician
- Sterile Compounding (IV)
Timeline
Pharmacy Technician
Paragon Healthcare
10.2022 - Current
Pharmacy Technician
US Bioservices
08.2019 - 10.2022
Pharmacy Technician
Walmart
08.2011 - 08.2019
Associate of Science - Business
Collin County Community College District
- CPhT - Certified Pharmacy Technician
- Sterile Compounding (IV)
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