Latosia Ralston
Louisville,KY
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Louisville, KY
09.2021 - Current
- Organizes medications for pharmacist to dispense by reading prescriptions, preparing and calculating quantities, assembling intravenous solutions and prior authorizations
- Maintains records by recording and filing physicians' orders and prescriptions.Conducted Covid test for clients.
Warranty Administrator
The Kia Store
Louisville, KY
08.2022 - 03.2024
- Liaison between manufacturer, dealership and technician to properly submit any and all warranty claims along with sufficient documentation according to manufacturer guidelines
- Followed up with manufacturers to ensure claims are being processed properly in addition to adjusting and resubmitting any denied claims to secure payment for warranty work.
Agent Support Specialist
Humana
Louisville, KY
03.2019 - 01.2020
- Provided timely and effective sales support to Humana's selling agents
- Handled a high volume of inbound phone calls to assist insurance agents with pre-enrollment inquiries including agent compliance, member enrollment, and agent commissions.
Legal Assistant/Paralegal
Aguiar Injury Lawyers
07.2014 - 11.2018
- Investigation, redacted documents, filed claims, completed background checks using Lexis Nexis, Epic and other programs, mail processing, answering phone, retention, conducted and recorded investigative interviews and assisting case managers with claims and subrogation process.
Child Care Assistant
Brownsboro Childcare
Louisville, KY
06.2013 - 10.2014
- Assisting the director with daily care for children 12 and under.
Employment Coach
Kentuckiana Works
03.2010 - 06.2013
- Work closely with the HR Manager to provide support as needed on highly confidential human resource matters and special projects
- Assist clients with resume building and job readiness skills
- Help clients with job search navigation compiling an email address and trying on various computer software
- Work with new hires to collect necessary paperwork.
Education
Bachelor's in Criminal Justice - Criminalistics And Criminal Science
UofL
Louisville, KYAutomotive Technology - Automotive Technology
Jefferson Community and Technical College
LouisvilleDiploma - General Studies
Jeffersontown Hs Magnet Career Academy
Louisville, KYSkills
Case Management
Administrative
Legal Research
Data Entry
Sales
Customer Service
Interviewing
Childcare
Negotiation
Medical Terminology
Prior Authorizations
Warranty
Pharmacy
Retention
Excellent verbal and written communication skills
Great time management skills
Flexible
Honest, reliable, organized and productive
Accomplishments
Health and Life Insurance 02/2024
NPN# 7187218
DOI ID# 304430
Certification
Health and Life Insurance, 02/2024, 7187218, 304430
References
Available upon Request
Timeline
Warranty Administrator
The Kia Store
08.2022 - 03.2024
Pharmacy Technician
Walgreens
09.2021 - Current
Agent Support Specialist
Humana
03.2019 - 01.2020
Legal Assistant/Paralegal
Aguiar Injury Lawyers
07.2014 - 11.2018
Child Care Assistant
Brownsboro Childcare
06.2013 - 10.2014
Employment Coach
Kentuckiana Works
03.2010 - 06.2013
Bachelor's in Criminal Justice - Criminalistics And Criminal Science
UofL
Automotive Technology - Automotive Technology
Jefferson Community and Technical College
Diploma - General Studies
Jeffersontown Hs Magnet Career Academy