Breyona Carter
Louisville,KY
Summary
Experienced pharmacy technician with extensive knowledge of pharmacy operations and strong leadership capabilities. Proficient in managing high-volume prescription filling in fast-paced environments. Demonstrated ability to enhance workflow efficiency and ensure compliance with regulations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger
Louisville, KY
07.2024 - Current
- Enters prescription information into pharmacy dispensing system for pharmacist review
- Measure and calculate doses needed for the patient's prescription based on prescribing guidelines.
- Mixing some medications
- To avoid expired medication I regularly do shelf maintenance and rotate new stock medication
- Send messages to patients that medication is out of stock, and also send messages to providers that new prescriptions are needed and/or in need of clarification.
- Assist new hires with day-to-day tasks.
- Assists patients and providers by answering phone calls and then triaging to appropriate queues or personnel if needed.
- Handle the cash register via cash and/or check
Data Entry Technician
AmerisourceBergen
Louisville, KY
06.2021 - 07.2024
- Leadership role in training teammates with speed tests for accuracy.
- Document case files within the ScriptMed system.
- Assist pharmacists with keying prescriptions for certain medications to be shipped to patients.
- Processing new enrollment clients and current clients.
- Making outbound calls to the medical doctor's office to verify missing prescription information.
- Completing surveys for billing when an outbound call is made.
- Handling emails, faxes, and working within Outlook programs.
- Collaborated with colleagues to resolve data discrepancies.
- Using outsourced programs to verify a doctor's license is active or deactivated.
- Reporting adverse events.
- In the 90th percentile for performance, with call quality and case file reviews.
Patient Care Assistant (part-time)
Granny Nannies Home Health Care
Louisville, KY
08.2017 - 08.2023
- Assisted patients with daily activities to enhance well-being.
- Coordinated transportation for patients to medical appointments as needed.
- Prepared nutritious meals and administered medications as prescribed.
- Took vital signs and documented patient health data.
- Provided companionship and emotional support to enhance patient well-being.
- Maintained accurate patient records and documentation for care continuity.
- Dressed wounds to promote healing and prevent infection.
- Changed patient briefs to ensure comfort and hygiene.
- Provided baths or showers to maintain personal cleanliness.
Pharmacy Technician
Pharmerica
Louisville, KY
03.2020 - 08.2020
- Verified medication orders by managing inbound and outbound calls with facilities.
- Conducted outbound calls to insurance companies to confirm coverage of brand medications.
- Processed new client enrollments efficiently while maintaining high accuracy.
- Managed medication refill lists for facilities, ensuring timely access to necessary prescriptions.
- Maintained daily check reports to monitor order status and operational efficiency.
- Facilitated prior authorization appeals and addressed denials effectively.
- Handled emails and faxes, utilizing Outlook programs for improved communication.
Pharmacy Tech II
RxCrossroads/Mckesson
Louisville, KY
10.2018 - 02.2020
- Verified patient eligibility for free medication through the Patient Assistance Program via inbound calls.
- Maintained accurate follow-ups with patients and doctor's offices to ensure timely communication.
- Utilized various programs to gather necessary insurance information for processing.
- Provided insights on prior authorization.
- Collaborated with physicians and advocates to ensure specific drug coverage for patients.
- Reported adverse events promptly to maintain compliance and safety standards.
- Processed replacement drugs efficiently to address patient needs.
- Completed benefit investigations for patient assistance regarding denials and appeals.
Security Guard
Allied Universal
03.2017 - 04.2018
- Patrolled premises to secure buildings and deter unauthorized access.
- Monitored and authorized entrance and departure of employees and visitors.
- Handled switchboard operations, directing calls efficiently to designated areas.
- Assisted employees in utilizing log sheets for accurate record-keeping.
- Monitored surveillance equipment to ensure safety and security protocols were met.
- Conducted regular patrols to identify potential hazards and security issues.
Inventory Picker
Amazon Fulfillment Center
05.2014 - 03.2017
- Utilized RF Scan Gun for accurate inventory counts across multiple locations.
- Inspected products to confirm integrity and completeness of contents.
- Picked items according to customer specifications and requests.
- Walked between 10 to over 20 miles daily to ensure efficient order fulfillment.
Education
Bachelor of Science - Pre- Pharmacy
Indiana University-Southeast
New Albany, IN02.2026
High school or equivalent - Gender Studies
Iroquois High School
Louisville, KY06-2012
Skills
- Order entry and data management
- Case management
- Organizational skills and time management
- Insurance verification and Medicare knowledge
- Inventory control
- Manual and automated medication dispensing
- Labeling accuracy
- Stocking shelves
- Phone etiquette and triage
- Medical terminology and documentation
- Customer service and support
- Accounts receivable and cash handling
- Microsoft Office proficiency
- Typing and basic math skills
- RF scanner operation
- Mental health awareness
- Meal preparation and public health knowledge
Certification
• Registered Pharmacy Technician, 10/01/18-Present
Timeline
Pharmacy Technician
Kroger
07.2024 - Current
Data Entry Technician
AmerisourceBergen
06.2021 - 07.2024
Pharmacy Technician
Pharmerica
03.2020 - 08.2020
Pharmacy Tech II
RxCrossroads/Mckesson
10.2018 - 02.2020
Patient Care Assistant (part-time)
Granny Nannies Home Health Care
08.2017 - 08.2023
Security Guard
Allied Universal
03.2017 - 04.2018
Inventory Picker
Amazon Fulfillment Center
05.2014 - 03.2017
Bachelor of Science - Pre- Pharmacy
Indiana University-Southeast
High school or equivalent - Gender Studies
Iroquois High School