Sarah Jane Nielsen

Attractions

• Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
• Constructed displays and easy-to-read signage to help guests navigate attractions area.
• Engaged safety devices and monitored attraction during operation to reduce safety risks.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.

Entertainment

• Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
• Engaged with audiences to create memorable experiences at live performances.
• Collaborated with other entertainers to create engaging acts.
• Implemented creative techniques to create unique performances.
• Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.

• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.
• Built and established positive relationships with patrons, team members and supervisors.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

• Participated in workshops and presentations related to projects to gain knowledge.
• Interacted with customers by phone, email, or in-person to provide information.
• Developed and maintained relationships with key internal stakeholders.
• Assisted in developing integrated marketing strategies for small businesses.

• Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
• Taught Jazz and Tap dance classes for ages 7-14 students.
• Worked in team-based environment to uphold quality and continuity of service to clients.
• Utilized different styles of teaching to accommodate students of all capabilities.