Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
References
Timeline
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Sarah June Wolfe

Manorville,NY

Summary

Dedicated and reliable, with a strong work ethic and over six years experience in customer service. Able to supervise, teach, and train others using experience and concepts that are easy to understand while maintaining patience and providing support. Resilient and ambitious, with a consistently positive outlook in any situation, as well as being flexible when it comes to being a leader and a team-player. Prepared to put forward long-term potential and success to any and all positions.

Overview

7
7
years of professional experience

Work History

Prep Cook Trainer

Mona Lisa Fondue
07.2022 - 04.2024
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared high quality food items during and throughout service.
  • Maintained fast pace, positive work environment.
  • Workload of 50 to 100 tables per shift.

Instacart Shopper

Instacart
01.2022 - 07.2022
  • Shopped and delivered groceries.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Over 300 orders completed; 4.91 Customer satisfaction.

Service Manager/Grill Cook

Chipotle Mexican Grill
01.2021 - 12.2021
  • Prepped and cooked food for service opening and closing.
  • Maintained sanitary work conditions.
  • Put away food truck deliveries weekly.
  • Created prep lists, looked through customer ratings, and sent out truck orders.
  • Cash handling; sent in money and change orders weekly, counted safe daily.
  • Servsafe certified.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Managed 10 employees each shift.

FOH Ambassador/ Cashier

Noodles & Company
02.2020 - 11.2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained new employees in front of house, cashiering and customer service.

Certified Trainer

Chipotle Mexican Grill
08.2017 - 08.2019
  • Trained new employees, up to 15 on multiple positions including cash, line, prep, and grill.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Maintained well-stocked stations with supplies for maximum productivity.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.


Education

High School Diploma -

Mountain View High School
Loveland, CO
05.2019

Skills

  • Time management
  • Communication
  • Ability to work under pressure
  • Leadership
  • Adaptability
  • Decision making
  • Problem solving
  • Teamwork
  • Creativity
  • Strong drive and motivation
  • Organization

Accomplishments

    2019 Daniels Scholar:

    Awarded a comprehensive four year scholarship to any school or institution in the United States. Covers all expenses throughout college while providing support and resources in life during and after college and into my chosen career.

Additional Information

  • Acquired over one hundred community service hours: Loveland Public Library.
  • First teen representative in state of Colorado to be voting member on city Library Board.

References

Dan Downs, Owner- Mona Lisa Fondue

719/660/9374

Braulio Ambriz, Kitchen Manager- Mona Lisa Fondue

719/271/5192

Amber Greene, Supervisor- Loveland Public Library

970/646/8697

Hanna Vik, General Manager- Chipotle Mexican Grill

469/667/4198


Timeline

Prep Cook Trainer

Mona Lisa Fondue
07.2022 - 04.2024

Instacart Shopper

Instacart
01.2022 - 07.2022

Service Manager/Grill Cook

Chipotle Mexican Grill
01.2021 - 12.2021

FOH Ambassador/ Cashier

Noodles & Company
02.2020 - 11.2020

Certified Trainer

Chipotle Mexican Grill
08.2017 - 08.2019

High School Diploma -

Mountain View High School

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Sarah June Wolfe