SarahKaye Carpenter
Birmingham
Summary
Dynamic manager with a proven track record at Palm Beach Tan, excelling in team leadership and customer service. Achieved "Manager of the Year" by exceeding sales goals and enhancing client experiences. Skilled in hiring, staff training and sales skills and development, fostering a motivated team to deliver exceptional results.
Overview
2
2
years of professional experience
Work History
Manager
Palm Beach Tan
Alabaster, AL
01.2026 - Current
- Trained and developed staff of 5-10 people on tanning procedures and safety protocols to enhance team performance.
- Retrained current staff and hiring staff to be able to meet corporate sales numbers and comp goals
- Maintaining inventory management practices to maintain optimal stock levels of products and supplies.
- Monitored compliance with health and safety regulations to promote a safe working environment.
- Analyzed customer feedback to identify areas for improvement in service offerings and client experience.
Manager
Palm Beach Tan
Tuscaloosa, AL
07.2024 - 01.2026
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and developed staff of 15-20 college age girls on tanning procedures, packages, products, memberships and safety protocols to enhance team performance.
- Helped maintain inventory management practices to maintain optimal stock levels of products and supplies.
- Monitored compliance with health and safety regulations to promote a safe working environment.
- Worked diligently to comp over weekly, monthly, and yearly goals
- Won manager of the year, highest % above in over the counter sales versus the year prior, highest average billing and comp store of the year at the end of my first full year
Sales Consultant
Palm Beach Tan
Vestavia Hills, Al
12.2023 - 06.2024
- Assisted clients in selecting tanning memberships and packages based on individual needs and preferences.
- Educated customers on safe tanning practices and product usage for optimal results.
- Maintained cleanliness and organization of the sales area to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
- Worked to hit and maintain corporate sales goals and numbers
Education
Bachelor of Science - Psychology
Birmingham Southern College
Birmingham, AL05.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Staff development
- Shift scheduling
- Sales techniques
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Marketing
- Hiring
- Interviewing
Timeline
Manager
Palm Beach Tan
01.2026 - Current
Manager
Palm Beach Tan
07.2024 - 01.2026
Sales Consultant
Palm Beach Tan
12.2023 - 06.2024
Bachelor of Science - Psychology
Birmingham Southern College