Sarah L. Gibbons
Chandler,Arizona
Summary
Licensed Claims Adjuster experienced in providing superior customer service to internal and external customers. Properly investigates and resolves claims quickly and in accordance with company and regulatory guidelines with a commitment to industry and company ethics.
Overview
17
17
years of professional experience
Work History
Commercial Claims Adjuster
American Reliable Insurance/Global Indemnity Group
01.2021 - Current
- Partnered with insureds to resolve their claims quickly.
- Built trust with internal and external customers by following through.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Partnered with legal counsel on litigation cases.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Negotiated settlement agreements to resolve disputes.
- Handled litigated files, working closely with attorneys to resolve cases.
Senior Property Claims Adjuster
American Reliable Insurance/Global Indemnity Group
07.2010 - 01.2021
- Provided exceptional customer service from the first notice of loss to the conclusion of the claim.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Reviewed property damage estimates.
- Negotiated claim settlement agreements to resolve disputes.
Field Adjuster
The Hartford
09.2007 - 06.2010
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Examined claims forms and other records to determine insurance coverage.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
Education
Cosmetologist - Cosmetology Education
Capri College
Cedar Rapids, IA10.1992
High School Diploma -
Regis Catholic High School
Cedar Rapids, IA05.1991
Skills
- Excellent customer service skills
- Excellent investigation skills
- Legal proceedings knowledge
- Highly motivated
- Licensed in 19 states
- Advanced computer skills
- Advanced oral and written communication skills
- Knowledge of policies
- Team player
Timeline
Commercial Claims Adjuster
American Reliable Insurance/Global Indemnity Group
01.2021 - Current
Senior Property Claims Adjuster
American Reliable Insurance/Global Indemnity Group
07.2010 - 01.2021
Field Adjuster
The Hartford
09.2007 - 06.2010
Cosmetologist - Cosmetology Education
Capri College
High School Diploma -
Regis Catholic High School
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