Sarah Rose Phillippe
Butler,NJ
Summary
Dynamic Floral Manager at Grayrock Memorials and Florist with a proven track record in client relationship management and efficient problem-solving. Expert in floral design and inventory oversight, co-managing over $1 million in annual sales while enhancing customer experiences through exceptional service and effective communication.
Overview
13
13
years of professional experience
Work History
Floral Manager & Cemetery Monument Designer
Grayrock Memorials and Florist
Valhalla, NY
04.2017 - Current
- Expert in floral design for all occasions, including weddings, sympathy, and private events.
- Contributed to achieving over $1 million in annual sales by collaborating with team to enhance customer experiences and drive sales.
- Supported retail floor through customer service, order management, and shop display to enhance customer satisfaction.
- Collaborates with wholesale and retail vendors for flower and supply orders.
- Manages inventory and process shipments of flowers, plants, and shop supplies.
- Oversees annual data management of inventory, scheduling, and event planning.
- Managed clientele records and addressed new customer inquiries.
- Designed and customized personal memorials, mausoleums, and monuments in collaboration with families to honor their loved ones.
- Prepared and processed permits in collaboration with local cemeteries to ensure compliance with regulations.
- Maintains knowledge of cemetery regulations and promotes best practices.
- Designated liaison between the management team and external vendors for granite and material supplies.
- Supervises engravers, setters, and landscapers.
Assistant Manager
Italia Brick Oven Pizzeria
Thornwood, NY
01.2013 - 08.2018
- Supervised and maintained POS systems, kitchen and beverage equipment to ensure safe, clean, and smooth operations.
- Coordinated delivery drivers and wait staff to enhance client service and elevate customer experience.
Education
Liberal Arts
SUNY Purchase
Purchase, NYSkills
- Proficient communicator
- Time management
- Highly motivated
- Interpersonal skills
- Relationship management
- Efficient problem solving
- Computer proficiency
- Clientele development
Timeline
Floral Manager & Cemetery Monument Designer
Grayrock Memorials and Florist
04.2017 - Current
Assistant Manager
Italia Brick Oven Pizzeria
01.2013 - 08.2018
Liberal Arts
SUNY Purchase