Sarai Abrams
1760 Lexington Ave Apt 11B New York,NY
Summary
Hardworking and open-minded incoming freshmen at Utica University, anticipating graduation with a Bachelor of Science in Criminal Justice in 2029. Brings hands-on experience in leadership, teamwork, event coordination, and customer service through roles at Uptown Dance Academy and Lincoln Center. Proven ability to manage event setup and breakdown, assist guests, direct crowd flow, and support smooth operations in high-energy settings. Seeking a General Event & Athletic Assistance position at Utica University to help execute campus events, facilitate athletic and intramural activities, and deliver outstanding guest and participant experiences that reflect the university’s commitment to excellence.
Overview
1
1
year of professional experience
Work History
Guest Experience (GE)
Lincoln Center
New York, NY
07.2025 - 08.2025
- Welcomed and guided over 200 guests per shift, delivering a polished first impression that increased visitor satisfaction and reinforced the venue’s professional image.
- Distributed event programs and explained schedules to diverse audience groups, raising engagement and helping attendees find appropriate performances.
- Directed crowd flow and coordinated with ushers to ensure safe, efficient audience movement, contributing to on-time event starts and fewer congested areas.
- Partnered with event coordinators and security to execute timely set-ups and breakdowns, maintaining high standards for event operations.
- Resolved guest issues on the spot with diplomacy and speed, preserving the attendee experience and minimizing disruptions.
Dance Instructor Trainee
Uptown Dance Academy
New York, NY
01.2025 - 05.2025
- Co-taught ballet classes for 15–20 students per session, improving technique, coordination, and stage readiness through focused instruction.
- Designed and adapted lesson elements with lead instructors to meet varied age and skill levels, increasing student participation and measurable progress.
- Delivered individualized corrections and encouragement during rehearsals, boosting students’ confidence and performance quality.
- Fostered teamwork, discipline, and respect among students, helping create a structured and motivating learning environment.
- Assisted with choreography and showcase preparation, contributing to successful studio performances.
Front Desk Assistant (Community Service)
Uptown Dance Academy
New York, NY
06.2024 - 08.2024
- Process an average of 50 student check-ins daily, and maintain accurate attendance and class rosters to support smooth studio operations.
- Communicate with parents, students, and guests—answer questions, provide scheduling information, and troubleshoot registration issues.
- Maintain organized client records and process new registrations, improving administrative accuracy and follow-through.
- Monitor the studio entry and help ensure a safe, welcoming reception area.
- Apply multitasking, time management, and customer service skills to support instructors and students.
Education
Bachelor of Science - Criminal Justice
Utica University
Utica, NY05.2029
Skills
- Event setup and breakdown
- Crowd flow management
- Guest services
- Strong written communication
- Strong verbal communication
- Conflict resolution
- Customer service
- Organization
- Time management
- Multitasking
- Attention to detail
- Reliable
- Scheduling
- Record keeping
- Team collaboration
- Event coordination
- Public speaking
- Problem-solving skills
- Listening skills
- Email communication
- Professionalism
- Adaptability and resilience
- Self-discipline
Timeline
Guest Experience (GE)
Lincoln Center
07.2025 - 08.2025
Dance Instructor Trainee
Uptown Dance Academy
01.2025 - 05.2025
Front Desk Assistant (Community Service)
Uptown Dance Academy
06.2024 - 08.2024
Bachelor of Science - Criminal Justice
Utica University
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