Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Hi, I’m

Sarai Gonzalez

HAWTHORNE,CA

Summary

Dedicated Security Supervisor offering 3 years of experience managing security teams and law enforcement officers. Personable leader comfortable interacting with people from diverse cultures and backgrounds. Versed in training guards on various concepts, patrolling grounds and compiling records based on observations and findings. Alert security professional offering demonstrated success in leadership and security measures. Driven to utilize a resourceful nature and grace under pressure to lead in challenging situations. Eager to bring value to the [Contemporary Service Corporation ] team by offering 3 years of successful security management.

Overview

10
years of professional experience

Work History

Contemporary Services Corporation.
Torrance, CA

Security Supervisor
02.2024 - 11.2024

Job overview

  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Created reports on daily, weekly, monthly basis related to customer service activities.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.

balloons city party supplies
Lawndale, California

Customer Service Representative
03.2015 - 02.2017

Job overview

  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

Leuzinger High School
Lawndale, CA

06-2004

Skills

  • Operations Management
  • Security team leadership
  • Weapons Screening
  • Security screening
  • Access Control
  • Emergency Response
  • Security officer training
  • Staff hiring
  • Security management
  • Staff Management
  • Policy Enforcement
  • Team Leadership
  • Special Event Security

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • good customer service
  • good with people
  • and i and good doing events

Timeline

Security Supervisor

Contemporary Services Corporation.
02.2024 - 11.2024

Customer Service Representative

balloons city party supplies
03.2015 - 02.2017

Leuzinger High School

Sarai Gonzalez