Sarai Miranda

• Supervise sales floor operations, and direct team members during peak hours.
• Support opening and closing procedures, including cash drawer reconciliation.
• Resolve customer concerns, and ensure store policies are upheld.
• Assist in merchandising and training new hires.

Cashier / Sales Associate, Feb 2024– Nov 2024.

• Assisted customers with purchases and returns.
• Operated the register and handled daily cash transactions.
• Maintained a clean and organized sales floor.

• Operated cash register, processed various forms of payment accurately
• Provided friendly and efficient customer service at checkout and returns counter
• Signed up customers for Kohl’s Rewards and credit card programs
• Assisted with merchandise restocking and floor organization

• Operated cash register efficiently, processed payments by cash, card, and gift cards
• Greeted customers and answered questions regarding menu and promotions
• Completed recovery tasks and maintained cleanliness of work areas
• Trained team members in register use, store procedures, and customer service
• Participated in sanitation efforts and trash removal to maintain hygiene standards