Sarai Montes
Costa Mesa,CA
Summary
Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales.
Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate and Stocker
UGG/ Deckers Brands
Costa Mesa, CA
10.2021 - 01.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
Waitress
Casa D' Oro Italian Restaurant
Tustin, CA
12.2020 - 09.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Prepared specialty desserts for customers for special occasions.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress
FV Pizza D'z
Fountain Valley, CA
06.2019 - 12.2020
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials and took drink orders.
Hostess
Nick's Pizza D'Oro
Fountain Valley, CA
11.2018 - 04.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
Education
Business Administration
Orange Coast College
Costa Mesa, CA04.2024
High School Diploma -
Costa Mesa High School
Costa Mesa, CA06.2018
Skills
- Sales trends
- Stocking and replenishing
- Sales expertise
- Merchandising understanding
- Relationship building
- Dining area maintenance
- Client Service
- Adapt to diverse groups
Languages
Spanish
Timeline
Retail Sales Associate and Stocker
UGG/ Deckers Brands
10.2021 - 01.2022
Waitress
Casa D' Oro Italian Restaurant
12.2020 - 09.2021
Waitress
FV Pizza D'z
06.2019 - 12.2020
Hostess
Nick's Pizza D'Oro
11.2018 - 04.2019
Business Administration
Orange Coast College
High School Diploma -
Costa Mesa High School