Hardworking team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoy working as a part of a team working toward a unified goal. Learning from others then providing perspective and new ideas is the best work environment.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Community Liaison
Harris County Justice of the Peace 3-2
04.2023 - Current
Plan and coordinate community events hosted by JP 3-2, including hosting Tea Luncheons for Senior Centers, Backpack Giveaways, Trunk or Treat, Veterans Day Breakfast, and the Teen Summit.
Attend community events with, or on behalf of Judge Bates, such as Juneteenth Parades, National Night Out, and various Christmas Parades.
Prepare and publish a monthly newsletter, sent out to constituents through Constant Contact and published on Facebook.
Create social media posts for special events and holidays.
Schedule and coordinate weddings for the court.
Supervise interns and provide special projects for their participation.
Attend regular meetings of Community Centers and HOAs that are located within JP Precinct 3.
Answer daily phone calls and help customers navigate the court and the different processes that are typically seen in JP Courts.
Gather resources to have available both in the court and at community events that staff attends.
Coordinator of Youth Evangelization and Catechesis
St. Edward Catholic Church
01.2019 - 04.2023
Recruit, train, and organize volunteers for Youth Faith Formation and Confirmation Preparation.
Coordinate and gather materials for each session of Faith Formation and assist volunteers in preparing for each session.
Implement and oversee curriculum for Faith Formation and Confirmation Preparation.
Calendar and budget planning for youth ministry and events.
Inventory books, supplies, materials, and resources.
Coordinate scheduling, planning, and execution of retreats.
Confirmation Coordinator
St. Charles Borromeo Catholic Church
08.2015 - 01.2019
Train and empower volunteers to participate in our ministries - provided additional training opportunities as needed.
Maintain religious records and documents for Confirmation Candidates.
Develop and implement Confirmation curriculum for teens in both English and Spanish.
Coordinate and lead formation sessions for parents in both English and Spanish.
Manage service projects of Confirmation Candidates.
Customer Service Specialist
Fargo Waste Services
04.2017 - 09.2018
Follow-up with online price quotes via email and phone to answer questions and close sales.
Assist clients with product questions to facilitate online ordering process.
Generate reports and tracked customer service metrics on daily basis.
Answer customer telephone calls promptly.
Maintain and manage customer files and databases.
Call Center Agent
Rite Response Answering Service
01.2014 - 08.2015
Help large volume of customers every day with positive attitude and focus on customer satisfaction.
Relay real time emergency memos with efficiency and accuracy.
Escalate complex matters to management to request information or appropriate action to resolve.
Child Care Assistant
Movimiento Familiar Catolico Cristiano
06.2013 - 01.2014
Communicate with parents regarding child's behavior, daily activities, and concerns.
Plan and guide age-appropriate tasks like reading and crafts.
Education
Bachelor of Arts - English Literature
University of Texas At Austin
Austin, TX
08.2009 - 05.2013
Skills
Fluent in Spanish
Community outreach
Teamwork and collaboration
Customer service
Problem-solving
Resource advocacy
Timeline
Community Liaison
Harris County Justice of the Peace 3-2
04.2023 - Current
Coordinator of Youth Evangelization and Catechesis