Sarai Rempson
Chicago,IL
Summary
Dynamic professional with extensive experience at USPS, excelling in mail handling and team collaboration. Proven ability to enhance processing speed and accuracy while maintaining workplace safety. Recognized for training new staff and optimizing operations, ensuring timely delivery and exceptional customer service. Committed to reliability and continuous process improvement.
Experienced with sorting and distributing mail efficiently in high-volume settings. Utilizes strong organizational skills to ensure timely and accurate processing. Knowledge of best practices in mail handling, contributing to smooth operations and customer satisfaction.
Diligent [Desired Position] with solid background in handling and sorting mail efficiently and accurately. Demonstrated ability to manage high-volume workloads with precision, ensuring timely distribution and delivery. Proven skills in organization and time management, consistently meeting operational deadlines.
Overview
20
20
years of professional experience
Work History
Mail Handler/204B (Acting Supervisor)
USPS
Chicago, IL
04.2019 - Current
- Sorted and distributed mail efficiently within designated routes to ensure timely delivery
- Maintained accurate records of incoming and outgoing shipments to support tracking efforts
- Assisted in training new staff on mail handling procedures and safety protocols
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated versatility by adapting to a variety of different mail handling situations, such as working with oversized packages or managing high volumes during peak periods.
- Processed incoming shipments for distribution, ensuring timely delivery to the correct recipients.
- Coordinated with transportation teams to ensure a smooth transition of mail for delivery.
- Supervised daily operations, ensuring adherence to USPS policies and procedures.
- Operated automated sorting equipment to enhance processing speed and accuracy
Assistant Manager
Rainbow Clothing Store
Berwyn, IL
01.2016 - 04.2019
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and product knowledge.
- Analyzed sales trends to optimize merchandise displays and inventory management strategies.
- Conducted regular team meetings to foster communication and enhance staff performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Managed senior-level personnel working in marketing and sales capacities.
Cashier/ Assistant Manager
Family Dollar
Berwyn, IL
05.2010 - 11.2015
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new cashiers on effective customer service practices.
- Managed cash register functions, including balancing drawers and processing transactions accurately.
- Addressed customer inquiries and resolved complaints to enhance satisfaction levels.
- Collaborated with management to implement promotional strategies that increased store revenue.
- Led team meetings to communicate goals, provide feedback, and drive performance improvements.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
Cashier Team Lead
Ultra Foods
Forest Park, IL
05.2006 - 04.2010
- Maintained the cleanliness and organization of the work area to enhance efficiency.
- Operated the cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed customer transactions accurately and efficiently.
- Assisted in training new cashiers on register operations and customer service.
Education
High School Diploma -
Holy Trinity High School
Chicago, IL06-2003
High School Diploma -
Holy Trinity High School
Chicago, IL06-2003
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Loading and unloading
- Shipment preparation
- Retail sales
- Customer service
- Reliability
- Process improvement
- Reading comprehension
- Load documentation management
Timeline
Mail Handler/204B (Acting Supervisor)
USPS
04.2019 - Current
Assistant Manager
Rainbow Clothing Store
01.2016 - 04.2019
Cashier/ Assistant Manager
Family Dollar
05.2010 - 11.2015
Cashier Team Lead
Ultra Foods
05.2006 - 04.2010
High School Diploma -
Holy Trinity High School
High School Diploma -
Holy Trinity High School