Medical office professional with experience in patient registration, referral coordination, insurance verification, appointment scheduling, and office management. Skilled in administrative support, patient communication, document management, and maintaining accurate records. Experienced in supervising staff, assisting with hiring, and supporting efficient daily office operations.
Work History
Referral Coordinator
5 Months
US Eye | 03.2026 - 08.2026
Processed patient referrals and monitored status to ensure timely follow-up.
Coordinated appointments and liaised with providers to streamline patient access.
Assisted with incoming calls, scheduling, and addressing patient inquiries to enhance service delivery.
Maintained accurate records and confidential patient information.
Office Manager
1 Year 4 Months
SportsMed Physical Therapy | 05.2023 - 09.2024
Coordinated patient scheduling, provider calendars, and appointment changes to support clinical efficiency.
Verified insurance coverage and patient benefits.
Scheduled appointments and made confirmation calls.
Managed daily office operations and administrative workflows.
Supervised staff and assisted with hiring and onboarding.
Maintained an organized and efficient office environment.
Patient Care Coordinator
1 Year 5 Months
Riverside Medical Group | 12.2021 - 05.2023
Managed patient check-in, check-out, and registration.
Verified insurance coverage and uploaded insurance documents.
Scheduled appointments and made confirmation calls.
Faxed medical documents and coordinated office communications.
Maintained accurate patient information and records.
Patient Service Representative
9 Months
City MD | 12.2020 - 09.2021
Managed patient registration, check-in, and scheduling.
Verified insurance information and collected payments.
Handled patient calls and billing inquiries.
Insurance Coordinator
1 Year 2 Months
Jersey City Dental Spa | 01.2019 - 03.2020
Managed patient registration, check-in, and scheduling.
Verified insurance information and collected payments.
Handled patient calls and billing inquiries.
Teacher’s Assistant
1 Year 7 Months
The Learning Experience | 06.2017 - 01.2019
Documented student progress and communicated with parents to keep informed.
Supervised children during play, meals, rest time, and outdoor activities to maintain safe environment.
Reinforced positive behavior using consistent guidance, redirection, and classroom routine expectations.
Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
Education
Associate of Science
Hudson County Community College | Union City, NJ | 07.2023