Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Administrator - Assisted Living Home
Agewise A New Vision, (ALH)
Fairbanks, AK
08.2020 - 02.2024
Manage and oversee day-to-day operations of the Residential assisted living units within the home. Ensure proper accommodations for each Resident(s) and build positive relationships with residents and their families.
Process included but not limited to: 1). Resident Care: Complete assessments to identify needs and changes in Resident(s) conditions. Implement and monitor safety protocols to ensure the well-being of residents
2). Compliance: Ensure the home complies with state and federal regulations by maintaining knowledge of long-term care trends, practices, policies, regulations.
3). Financial oversight: Managed finances to include budgets, and financial planning for the home
4). Offer problem solving and resolutions in a timely and professional manner as needed
5). Employee management: Recruit, hire, training, evaluating, compensating, engaging, build relationships of trust, set clear expectations from the beginning, and reiterate during staff meetings, provide guidance through effective communication and hands on to ensure employee are productive and motivated
6). Marketing for potential Residents.
7). Engaged and maintain a positive and professional team work relationship with Resident(s) professional Health-Team
Answered incoming calls and responded to customer inquiries.
Maintained filing system for important documents such as contracts, and invoices.
Ensured all paperwork and Reports was completed accurately before submission deadlines.
Followed up with customer accounts to resolve unpaid or past due accounts.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
CNA/Assisted Living Residential Manager
Frontier Assisted Living
Fairbanks, AK
07.2018 - 06.2020
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Answered patient call lights promptly and responded to requests appropriately.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Assisted patients in ambulation and transfers using proper body mechanics.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Provided emotional support to family members during difficult times.
Utilized appropriate safety measures when handling hazardous materials or waste products.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Educated patients on self-care techniques that would help them maintain their independence.
Participated in educational programs designed to improve knowledge of health care practices.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Administered medications under supervision of a licensed nurse.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Helped residents walk with or without self-help devices.
Used mobility devices to transport patients.
Answered signal lights, bells or intercom systems to determine resident needs.
Assisted residents in preparing for activities and social programs.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Turned and repositioned bedridden patients to prevent bedsores.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Reminded patients to take prescribed medications or nutritional supplements.
Performed administrative tasks such as scheduling appointments or responding emails promptly.
Adhered strictly to safety protocols while performing duties; ensured that proper safety measures were taken at all times.
Participated in hiring process by interviewing potential candidates for vacant positions in the organization.
Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support.
Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
Maintained updated resident records and coordinate move-in and move-out logistics.
Behavioral Health Technician
Boys and Girls Home of Alaska
Fairbanks, AK
07.2012 - 04.2016
Documented behavioral incidents to keep accurate records.
Completed patient reports daily and submitted to management for evaluation.
Educated clients on important life skills, housekeeping, and maintain appropriate boundaries while engaging with staff and peers
Cultivated relationships with fellow staff members to enhance team collaboration.
Completed daily client rounds and tracked client movements.
Assisted with execution of client activities, support groups and field trips.
Engaged in community outreach initiatives aimed at raising awareness about mental health issues.
Educated clients on healthy lifestyle habits, including proper nutrition and exercise regimes.
Encouraged positive self-esteem among clients by providing feedback and recognition for accomplishments.
Maintained accurate records of client progress and behaviors.
Provided crisis intervention services as needed during times of distress or agitation.
Facilitated group therapy sessions for clients dealing with a variety of behavior disorder, distress, anxiety, depression, etc.
Led recreational activities for clients to foster socialization skills development.
Provided direct care and support to individuals with mental health issues in a residential setting.
Assessed safety risks in the environment and took appropriate actions when necessary.
Monitored clients' physical and emotional wellbeing.
Collaborated with multidisciplinary team members to develop individualized treatment plans for each client.
Participated in clinical case reviews and other meetings related to client care planning.
Conducted individual counseling sessions to help clients manage their emotions better.
Provided transportation services for clients attending doctor's appointments or therapy sessions.
Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
Engaged clients in therapeutic groups to promote coping skills, education, and life skills.
Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Provided excellent service to patients through personable communication.
Documented patient interactions in compliance with HIPAA requirements.
Identified and addressed individual mental health challenges to support patients.
Tracked client movement on and off unit by documenting times and destinations.
Participated in treatment planning by helping to identify patients' problems, needs and strengths.
Collaborated with client and clinician to develop and support goals and clinical treatment plan.
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Assisted patients improve social relationships and engagement.
Aided patients in performing activities of daily living.
Developed basic strategies to promote patient safety, wellness and independence.
Restrained violent or suicidal patients using approved verbal or physical techniques.
Influenced patients' behavior with interaction, counseling or instruction.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Accompanied patients to medical and counseling appointments.
Volunteer
Stone Soup
Fairbanks, AK
06.2004 - 07.2007
Followed directions from supervisors and completed tasks within appropriate timeframe.
Greeted the homeless in a friendly and welcoming manner.
Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
Set up tables and counters to prepare dining and serving areas.
Served food and beverages to the homeless and being kind and pleasant.
Material Management Clerk
Fairbanks Memorial Hospital
Fairbanks, AK
01.2003 - 11.2004
Maintained accurate inventory records in the computer system.
Conducted regular cycle counts to ensure accuracy of inventory levels.
Served as a liaison between internal departments, vendors, customers regarding product availability
Assisted in preparing reports on material usage, and inventories.
Received and processed incoming orders for materials and products for delivering
Delivered or routed materials to departments using conveyor or sorting bins.
Ensured compliance with applicable regulations regarding hazardous materials management.
Performed data entry tasks to update inventory records accurately.
Inspected and recorded incoming and outgoing orders for count, damage and dates.
Prepared work orders to route or deliver materials within FMH