Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Mary Tobias

Winter Haven,FL

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Multi-tasking Medical Assistant well-known for creating positive workplace culture and high-performing teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

Massage Envy Spa
08.2022 - 02.2024
  • Coordinated scheduling for massage therapists to optimize service delivery.
  • Managed daily operations and ensured seamless front desk functionality.
  • Assisted in inventory management and procurement of spa supplies.
  • Implemented customer feedback systems to enhance service quality.
  • Trained new staff on procedures and client engagement strategies.
  • Handled client inquiries and resolved issues to maintain satisfaction levels.
  • Supported marketing initiatives by promoting services through various channels.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Barista

Starbucks
01.2017 - 07.2023
  • Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction and loyalty.
  • Collaborated with team members to create a positive work environment, fostering teamwork and cohesion among staff.
  • Assisted in maintaining cleanliness and organization of workspace, adhering to health and safety regulations consistently.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

West Johnston High School
Benson, NC

No Degree - CPR Certified Medical Assistant

Southern Technical College
Auburndale, FL
06-2035

Skills

  • Office administration
  • Patient scheduling
  • Billing
  • HIPAA compliance
  • Medical terminology knowledge
  • Vital sign monitoring
  • Direct patient care
  • Phlebotomy
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments

Certification

  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant

Timeline

Office Manager

Massage Envy Spa
08.2022 - 02.2024

Barista

Starbucks
01.2017 - 07.2023

West Johnston High School

No Degree - CPR Certified Medical Assistant

Southern Technical College

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