Sara Mia Davis

Work History

Aliante Casino

11.2015 - 04.2016

Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
Managed multiple tasks simultaneously without compromising product quality or service times.
Adapted well under pressure in high volume environments while maintaining focus on quality execution.
Worked with other members of the kitchen staff to ensure efficient service.
Stocked and maintained prep stations to reduce wait times and shortages.
Communicated effectively with co-workers to ensure timely delivery of orders.

Victoria's Secret & PINK

04.2013 - 02.2016

Greeted customers warmly and offered assistance.
Helped customers find and select products.
Kept work area clean, organized and free of clutter at all times.
Top sales associate at very high volume retail location.
Customer service and up-sales/add-ons were my specialty
Was able to sign more customers up to the VS Angel Credit Card than any other associate in our stores' location in history
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

The M Resort Spa Casino

02.2009 - 08.2013

Mentored and trained new employees on company policies and procedures.
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Offered constructive feedback to team members, boosting overall job performance.
Resolved conflicts between team members promptly using sound judgment based on company policies.
Poker room manager overseeing 40 employees in a 5 diamond resort.
Focus on Customer experience and providing an outstanding customer service.
Maintained accurate records of financial transactions while adhering to all accounting regulations, reflecting attention to detail.

World Series of Poker

05.2007 - 07.2012

Maintained a clean and organized work area.
Monitored chip counts on tables during busy periods utilizing superior organizational skills.
Developed proficiency in shuffling cards, accurately dealing hands, verifying wagers and collecting chips from the table.
Was chosen by ESPN to deal the televised final tables each year.
I was the 2011 Dealer of the Year chosen by the supervisors and floor staff out of over 1, 000 dealers.
Maintained fast, smooth game pace by efficiently handling chips, money, and cards.

California Pizza Kitchen

02.2003 - 09.2006

Provided excellent customer service by anticipating needs and responding promptly to requests.
Greeted and accommodated guests, building positive experience from first interaction.
Demonstrated ability to interact with customers in a friendly and professional manner.
Used good communication skills to reduce guest dissatisfaction.
Memorized menu to help diners make informed meal choices.
Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
Worked with POS system to place orders, manage bills, and handle complimentary items.