Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SARANGA HETTIARACHCHIGE

SARANGA HETTIARACHCHIGE

Preston,United Kingdom

Summary

Dynamic sales professional with a proven track record at Vivint, excelling in customer rapport-building and problem-solving. Adept at adapting sales strategies to meet client needs, contributing to team success. Proficient in sales reporting and project management, driving engagement and satisfaction in competitive environments.

Overview

5
5
years of professional experience

Work History

Door to Door Salesperson

Vivint
, United States of America
04.2024 - Current
  • Conducted door-to-door sales for Vivint, educating customers on home security solutions and demonstrating product value.
  • Utilized strong communication skills to build rapport with potential clients, addressing questions and concerns effectively.
  • Worked collaboratively with the sales team to achieve individual and team sales targets, contributing to overall success.
  • Adapted sales approach based on customer needs and preferences, enhancing customer engagement and satisfaction.
  • Developed problem-solving skills by overcoming objections and addressing customer hesitations in a professional manner.

Restaurant Waiter

The Italian Orchard
Preston, United Kingdom
07.2023 - 04.2024
  • Delivered high-quality and a positive dining experience in a fine-dining setting.
  • Assisted in resolving guest concerns promptly and professionally, contributing to guest satisfaction and retention.
  • Prepared the restaurant for service by setting up dining areas, checking table settings, and ensuring a welcoming ambiance.
  • Demonstrated strong knowledge of Italian cuisine, assisting guests with menu selections and wine pairings.

Restaurant Waiter

Angelo's
Preston, United Kingdom
10.2022 - 06.2023
  • Delivered personalized service in a fine-dining environment; took and delivered accurate orders with efficiency; demonstrated expertise in Italian cuisine and wine pairings to enhance the guest experience.

Hospitality Team Member

Heavenly Desserts
Preston, United Kingdom
02.2022 - 09.2022
  • Prepared and presented signature desserts with focus on quality and presentation; maintained cleanliness and organization to meet health and safety standards; collaborated with team to ensure efficient workflow and timely service.

Amazon fulfillment associate

Amazon
Leyland, United Kingdom
10.2020 - 02.2022
  • Processed high volumes of customer orders with efficiency; handled picking, packing, and shipping for timely fulfillment; maintained a safe, organized environment by following SOPs and safety guidelines; contributed to optimized operations through teamwork and attention to detail.

Assistant Flight Dispatcher

Air Italy
Milano Malpensa, Italy
08.2020 - 09.2020
  • Assisted with flight plan documentation, weight and balance, and post-flight maintenance; observed flight crew briefings, emergency procedures, and journey completion; applied simulations and training techniques to instruct flight controllers on effective communication strategies.

Internship Air Traffic Controller

Orio al Serio Airport
Bergamo, Italy
03.2019
  • Monitored and coordinated aircraft arrivals, departures, and flight line transitions; stayed current on NOTAMS; used radar and radio communications to track air traffic; identified hazards and provided pilots with altitude, speed, and navigation advisories.

Education

Bachelor of Science - Aerospace Engineering

University of Central Lancashire
Preston, United Kingdom
07.2023

GCSEs/A levels - Aviation

Lindbergh Flying School
Milan, Italy
07.2020

GCSEs - Science

Bloom International School
Milan, Italy
07.2017

Skills

  • Customer rapport-building
  • Territory management
  • Sales reporting
  • Problem Solving
  • Market understanding
  • Team worker
  • Project Management
  • CAD expertise
  • ANSYS/CFD
  • Microsoft word
  • API programming

Languages

  • Sinhala, Bilingual
  • English, Bilingual
  • Italian, Native
  • Spanish, Intermediate (B1)

Timeline

Door to Door Salesperson

Vivint
04.2024 - Current

Restaurant Waiter

The Italian Orchard
07.2023 - 04.2024

Restaurant Waiter

Angelo's
10.2022 - 06.2023

Hospitality Team Member

Heavenly Desserts
02.2022 - 09.2022

Amazon fulfillment associate

Amazon
10.2020 - 02.2022

Assistant Flight Dispatcher

Air Italy
08.2020 - 09.2020

Internship Air Traffic Controller

Orio al Serio Airport
03.2019

Bachelor of Science - Aerospace Engineering

University of Central Lancashire

GCSEs/A levels - Aviation

Lindbergh Flying School

GCSEs - Science

Bloom International School

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