Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Saraphina Millien

Saraphina Millien

North Miami,FL

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

2
2
years of professional experience

Work History

Cashier

DD's Discount
559 NE 81st St Ste 559, Miami, FL 33138
01.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.

Self Checkout Cashier

Walmart
17650 NW 2nd Ave, Miami Gardens, FL 33169
07.2022 - 08.2022
  • Assisted customers with self-checkout machine operations.
  • Engaged with customers and offered assistance upon entry into store.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
  • Described products and services in detail to answer customer questions.
  • Maintained awareness of product locations to assist customers in finding requested items.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Checked personal identifications during alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.

Secretary

Nashley&Natou
5515 Plunkett St # 104, Hollywood, FL 33021
01.2022 - 04.2022
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Performed research to collect and record industry data.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Associate of Science - CNA ( Certified Nursing Assistant )

El Shaddai Healthcare Center
North Miami, FL
12.2022

Associate of Science - HHA ( Home Health Aid )

El Shaddai Healthcare Center
North Miami, FL
09.2022

Associate of Science - Facial Treatment

Lindsey Hopkins Technical College
Miami, FL
07.2022

High School Diploma -

North Miami Senior High School
North Miami, FL
08.2020

Skills

  • Issue Resolution
  • Coupon Redemption
  • Refunds and Exchanges
  • Time Management Skills
  • Stocking and Replenishing
  • Customer Service
  • Order Taking
  • Speaking
  • Billing and Payment Processing
  • Mathematics
  • Money Handling
  • Order Packaging
  • Refund Handling
  • Cleaning and Sanitizing
  • Restocking
  • Cash Register Systems
  • Friendly and reliable

Languages

English
Full Professional
French
Limited Working
Haitian Creole
Native or Bilingual

Accomplishments

  • Resolved product issue through consumer testing.
  • Completed manager training program.

Timeline

Cashier

DD's Discount
01.2023 - Current

Self Checkout Cashier

Walmart
07.2022 - 08.2022

Secretary

Nashley&Natou
01.2022 - 04.2022

Associate of Science - CNA ( Certified Nursing Assistant )

El Shaddai Healthcare Center

Associate of Science - HHA ( Home Health Aid )

El Shaddai Healthcare Center

Associate of Science - Facial Treatment

Lindsey Hopkins Technical College

High School Diploma -

North Miami Senior High School
Saraphina Millien