Results-oriented professional with a strong background in retail operations. Known for exceptional time management and communication skills, contributing to improved team performance and service delivery.
Overview
27
27
years of professional experience
Work History
Clicklist Lead
Fred Meyer Stores
Beaverton, OR
09.2015 - 04.2026
Supervised Clicklist operations to ensure timely and accurate order fulfillment.
Trained and mentored team members on best practices for customer service and efficiency.
Monitored team performance metrics, providing feedback to enhance productivity and service quality.
Worked effectively in fast-paced environments.
Front End Manager
Fred Meyer Stores
Beaverton, OR
06.2007 - 09.2015
Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Service Deli Assistant Manager
Fred Meyer Stores
Bellingham, WA
09.2004 - 06.2007
Maintained cleanliness and organization of deli area to ensure compliance with health standards.
Operated slicing equipment and other machinery safely while preparing deli meats and cheeses.
Developed strong rapport with regular customers, fostering loyalty and repeat business opportunities.
Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.
Closing Manager
Dairy Queen
Bellingham, WA
06.2002 - 09.2004
Supervised closing procedures, ensuring compliance with operational standards and health regulations.
Streamlined closing workflow, improving efficiency and reducing time spent on end-of-day tasks.
Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
Student Manager
Sodexho Marriott
Bellingham, WA
09.1999 - 08.2004
Arrived on-time for every shift and prepared supplies for early morning activities.
Assisted in event planning and execution, ensuring seamless operations and positive experiences.
Monitored inventory levels, ensuring adequate supplies for daily operations.
Trained student employees on customer service best practices, fostering a positive work environment.