Hi, I’m
Sara Stephenson Johnson
Grayslake,IL
Summary
Detail-oriented cannabis professional skilled in handling diverse range of job functions with accuracy, efficiency and sound judgment. Accustomed to delivering superior performance in autonomous or team-focused environments. Proven history of dependability and flexibility.
Overview
23
years of professional experience
Work History
Green Thumb Industries - Rise Mundelein
Patient Care Specialist
11.2021 - Current
Job overview
- Assisted patients in customer-facing retail environment
- Stayed up-to-date with product knowledge in order to perform patient education on products, methods of consumption, and safety
- Ensured patient orders were properly fulfilled and documented in inventory management system
- Completed nightly audits of store inventory to ensure compliance with state regulations.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Self Employed
Logistics and Delivery
01.2018 - 11.2021
Job overview
- Streamlined purchasing processes by implementing efficient inventory management system, resulting in reduced lead times and improved order accuracy.
- Kept detailed records of completed or in-progress deliveries, mileage, and fuel costs
- Fostered positive working relationships with regular clients
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
- Reviewed orders prior to pick up for accuracy
- Maintained high satisfaction ratings by completing orders quickly and making excellent selections for customers
Babywearing International Of Chicagoland
President of the Board of Directors
07.2011 - 07.2017
Job overview
- Provided recommendations on effectiveness, actions and future plans
- Recruited, developed and retained people to meet organizational goals
- Planned and coordinated a large volume and wide variety of meetings, conferences and workshops
- Helped record, compile, summarize and analyze data
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
Charter One Bank
Senior Banker
04.2005 - 04.2010
Job overview
- Completed accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Trained new hires on customer service policies and procedures and government regulations
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance and processed applications for new accounts, making referrals to other departments as necessary
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Chase Bank
Teller
06.2001 - 04.2005
Job overview
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times, for both personal and commercial clients.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained accurate records of customer transactions in line with bank procedures.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Counted, verified and handled bank deposits and armored car transactions.
Education
DePaul UniversityChicago, IL
Bachelor of Science from Information Technology
Chardon High SchoolChardon, OH
High School Diploma
Skills
- Expense Tracking
- Data Entry
- Invoice Processing
- Payment Processing
- Medical Cannabis Education
- Order Processing
- Regulatory Compliance
- Retail Store Operations
Timeline
Patient Care Specialist
Green Thumb Industries - Rise Mundelein
11.2021 - Current
Logistics and Delivery
Self Employed
01.2018 - 11.2021
President of the Board of Directors
Babywearing International Of Chicagoland
07.2011 - 07.2017
Senior Banker
Charter One Bank
04.2005 - 04.2010
Teller
Chase Bank
06.2001 - 04.2005
DePaul University
Bachelor of Science from Information Technology
Chardon High School
High School Diploma
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