Sarata Kaba
Brighton,USA
Summary
Detail-oriented Administrative Professional with a proven record of supporting executives, managers, and department leaders in academic, corporate, and healthcare environments. Skilled in executive scheduling, confidential communication, and high-level coordination with internal and external stakeholders. Recognized for exceptional judgment, adaptability, and professionalism. Adept at leveraging technology and strategic thinking to streamline operations, enhance organizational efficiency, and support leadership priorities with discretion and integrity.
Overview
7
7
years of professional experience
Work History
Academic Assistant, Verification & Customer Service
Northeastern University
Boston, MA
08.2020 - Current
- Provide direct administrative and executive support to students, faculty, and third-party partners by processing academic verifications and transcript requests with accuracy and confidentiality.
Draft and manage correspondence with academic and government institutions.
Collaborate cross-departmentally to enhance process efficiency and student satisfaction.
Mentor and train student co-ops every six months, fostering professional growth and organizational effectiveness.
Administrative Assistant
Arthur Murray
Boston, MA
11.2023 - 2024
- Coordinated daily studio operations, including scheduling for instructors and clients, while maintaining accuracy and confidentiality.
- Managed high volumes of financial transactions and bookkeeping tasks, ensuring compliance with franchise policies.
- Supported the Franchisee and Studio Managers through strategic scheduling, event organization, and operational oversight.
- Oversaw studio opening and closing procedures, maintaining organization and readiness for clients and staff.
- Communicated effectively with clients, instructors, and leadership to ensure a seamless customer and employee experience.
Unit Coordinator & Patient Liaison
Mass Eye and Ear
Boston, MA
03.2019 - 01.2020
- Provided high-level administrative support to the surgical unit, coordinating schedules, managing confidential patient data, and ensuring seamless communication among physicians, nurses, and hospital staff.
- Drafted and distributed professional correspondence and preoperative instructions, with strict attention to detail and compliance with institutional standards.
- Maintained accurate documentation and records for patient admissions, discharges, and transfers.
- Supported department leadership in logistics, scheduling, and communication to facilitate daily operations.
- Served as a trusted liaison between medical teams and patients' families, demonstrating empathy, professionalism, and discretion at all times.
Education
Associate of Arts - Healthcare Management
Southern New Hampshire University
Manchester, NHBachelor of Science - Healthcare Administration
Northeastern University
Boston, MASkills
- Service Now
- Banner
- EPIC
- Adobe Suite
- Microsoft Office Suite
- Asana
Timeline
Administrative Assistant
Arthur Murray
11.2023 - 2024
Academic Assistant, Verification & Customer Service
Northeastern University
08.2020 - Current
Unit Coordinator & Patient Liaison
Mass Eye and Ear
03.2019 - 01.2020
Associate of Arts - Healthcare Management
Southern New Hampshire University
Bachelor of Science - Healthcare Administration
Northeastern University