Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sara Venus Casademunt

North Miami Beach

Summary

Dynamic and results driven professional with operations leadership experience, problem-solver dedicated to streamlining operations. Customer-focused professional Innovative and goal-oriented.

Overview

7
7
years of professional experience

Work History

Assistant Style Manager

Marriott International/ W Fort Lauderdale
02.2023 - Current
  • Expanded career opportunities for job seekers and trained, coached, and mentored new employees per month
  • Managed the hiring, onboarding, and training of new employees
  • Learned to fully create a schedule and manage payroll.

W insider

Marriott International/ W Miami
03.2022 - 02.2023
  • Coordinated with internal departments to handle a wide range of guest needs
  • Gave directions to local points of interest, shopping destinations, and recreational spots
  • Coordinated itineraries for guests before arrival based on requests received by phone, email, or fax.

Welcome Desk Agent

Marriott International/ W south beach
07.2021 - 03.2022
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns, and developing creative solutions to guest concerns.

Hostess/Pool Attendant

Boucher Brothers
02.2020 - 07.2021
  • Developed long-term relationships with customers to increase opportunities for repeat business
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Customer Service Representative

Publix
07.2017 - 01.2020
  • Investigated and solved routine, complex, and long-standing customer issues each day
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.

Education

Business administration -

FIU
Miami, Florida
06.2026

Business administration -

Miami Dade College
Miami, Florida
12.2023

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

English
Spanish

Timeline

Assistant Style Manager

Marriott International/ W Fort Lauderdale
02.2023 - Current

W insider

Marriott International/ W Miami
03.2022 - 02.2023

Welcome Desk Agent

Marriott International/ W south beach
07.2021 - 03.2022

Hostess/Pool Attendant

Boucher Brothers
02.2020 - 07.2021

Customer Service Representative

Publix
07.2017 - 01.2020

Business administration -

FIU

Business administration -

Miami Dade College

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Sara Venus Casademunt