Saray Castro
Santa Ana,CA
Summary
Recent university graduate and medical assistant student with a solid foundation in patient care and extensive knowledge in human health, supported by a degree in Kinesiology, certifications as a Medical Assistant and Phlebotomist, and experience in Applied Behavior Analysis (ABA). Currently a pre-physician assistant student eager to gain hands-on experience and contribute to healthcare teams. Enthusiastic about applying my skills and knowledge to support healthcare providers and improve patient outcomes, and committed to continuous learning and professional development in the medical field. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
KCS Health Center
Irvine, CA
12.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients about medications, procedures and physician's instructions.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Performed basic laboratory tests.
- Administered vaccines according to established protocols while providing education regarding vaccine safety and efficacy.
Service Desk And Kids Club Associate
EOS Fitness
Santa Ana, CA
06.2021 - Current
- Analyzed, prioritized, researched and solved IT problems to achieve complete resolution for customers with minimal productivity loss
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
- Handled payment processing and provided customers with receipts and proper bills and change
- Managed guest check-in and check-out procedures, reservations and payments
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Communicated with parents about daily activities and any concerning behaviors
- Established and maintained safe, cleanliness, supportive, and welcoming environments for children of all backgrounds
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies
- Updated detailed records for each child with information such as incident reports or parental interactions
Behavior Interventionist
Tustin Unified School District
Tustin, CA
12.2023 - 11.2024
- Performed crisis prevention and intervention duties as needed including physical restraint if necessary
- Tracked data on individual student performance to measure progress towards established goals
- Collaborated with school staff, parents, and community stakeholders to create a safe learning environment for all students
- Advocated for students' rights while also respecting school policies regarding discipline procedures
- Assisted teachers in implementing evidence-based interventions for students who display challenging behaviors
- Provided feedback about interventions being used by teachers during classrooms visits or observations
- Facilitated group activities designed to encourage social skills development among students with special needs
- Utilized data collection methods such as frequency counts, duration recording, and ABC charts to monitor student progress
- Implemented de-escalation techniques when needed to reduce stress levels among students displaying challenging behaviors
- Educated teachers on best practices for working with students exhibiting challenging behaviors
Behavioral Therapist
Children's Learning Connection
Huntington Beach, CA
08.2022 - 10.2023
- Designed and implemented scientifically researched and evidence-based interventions
- Directed at-home therapy exercising drills to invoke children to develop math, verbal and writing skills
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans
- Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols
- Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information
- Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders
- Visited client home, school or social setting to run discrete trials or shape verbal behavior while recording real-time data using technology platform
Team Member
Chick-Fil-A
Irvine, CA
01.2021 - 06.2021
- Rotated through series of different stations based on team needs
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
Education
Certificate - Medical Assistant
Santa Ana College
Santa Ana, CA06-2024
Bachelor of Science - Kinesiology
California State University
Fullerton, CA05.2024
High School Diploma -
Hector G. Godinez
Santa Ana, CA05.2020
Skills
- Patient care
- Medical terminology
- Customer service
- Crisis intervention
- Team collaboration
- Data tracking
- Electronic health records
- Time management
- Public speaking
- Reliability
- Multitasking
- Interpersonal skills
- Organizational skills
- Calm under pressure
- Leadership
- Friendly, positive attitude
- Computer skills
- Critical thinking and decision making
- Flexible and adaptable
- Relationship building
- Applied behavioral analysis
- Behavioral intervention
- Documentation & recordkeeping
- Special education assistance
Certification
- Medical Assistant
- Phlebotomy
- BLS CPR & First Aid
- Seal of Biliteracy
Timeline
Medical Assistant
KCS Health Center
12.2024 - Current
Behavior Interventionist
Tustin Unified School District
12.2023 - 11.2024
Behavioral Therapist
Children's Learning Connection
08.2022 - 10.2023
Service Desk And Kids Club Associate
EOS Fitness
06.2021 - Current
Team Member
Chick-Fil-A
01.2021 - 06.2021
Certificate - Medical Assistant
Santa Ana College
Bachelor of Science - Kinesiology
California State University
High School Diploma -
Hector G. Godinez
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