Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saray Duran Manco

Queens,NY

Summary

Dynamic customer service professional with experience at Blackstone Medical Services, excelling in problem-solving and delivering empathetic support. Proven ability to assist diverse clientele, ensuring satisfaction and loyalty. Bilingual and reliable, I consistently maintain a professional appearance while effectively addressing customer needs in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Retail Worker

Totto
Medellin Colombia
01.2025 - 08.2025

Weekend Job

Totto is a company that manufactures and sells bags, clothes, and accessories.The brand is known for its functional and fashionable products, particularly backpacks for school and everyday use.

I was in charge of helping customers with all their questions and needs.

Call Center Representative

Blackstone Medical Services
Medellin Colombia
02.2023 - 07.2024

Blackstone Medical Services employs individuals in various roles within the healthcare sector, primarily focused on sleep disprder diagnosis and related services.

Customer Service

Zona Fresca
Medellin Colombia
04.2021 - 11.2021

Provide customer service by serving fruitty smothies, food, and a variety of products.

I was in charge of making the smothies and charging at the cashier.

Experience in serving food.

Education

Institucion Educativa Camilo C Restrepo
Medellin Colombia

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Professional appearance
  • Problem solving
  • Bilingual

Languages

Spanish
Full Professional

Timeline

Retail Worker

Totto
01.2025 - 08.2025

Call Center Representative

Blackstone Medical Services
02.2023 - 07.2024

Customer Service

Zona Fresca
04.2021 - 11.2021

Institucion Educativa Camilo C Restrepo
Saray Duran Manco