Sardaryab Shirzad
Lincoln,NE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls. Radio Operator with many years of experience for radio stations and military agencies with expertise using both traditional and high-definition radio transmissions. Electronically proficient radio technology authority with practiced computer and software proficiency. Dedicated to delivering clear, timely communication to keep individuals and governments safe and informed. Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
21
21
years of professional experience
Work History
Motor Pool Dispatcher & Security
US Embassy
Kabul , Afghanistan
2017.01 - 2023.01
- Manages and provides efficient and economic motor transportation services for the US Embassy, maintains maximum utilization of personnel, vehicles, and equipment, and initiates an energetic safety and accident prevention program.
- Conducts continual spot checks of motor pool operations.
- Supervising and controlling 95 drivers in daily duty.
- Receiving almost 200 travel notifications and travel requests daily in the duty.
- Tracking all the national and international expats' trips to the fields and other official places.
- Sending the security alert messages to all the staff during the emergency happens.
- Provided the cars to the customers on time, and the drivers have waited for each passenger at least 30 minutes in advance.
- Tracked all the movements and kept the records in the data system for the security and transport section.
- Advised the drivers and had good teamwork with each other inside the office and outside of the office.
- Trained the newly hired drivers and advised them like one family members.
- Had immediate contact with line manager for all kinds of issues in the office or outside with staff.
Chauffeur for the GSO Security
US Embassy
2009.01 - 2013.01
- Drives all motor pool vehicles, including light armored and fully armored vehicles, to transport State Department personnel and other employees of ICASS participating agencies.
- Drives with GSO to the Palace, UN-Compounds - Presidential palace, and other VIP Places during the GSO Meeting.
- Took the travel notification authorization from the supervisor for the official trips with customers and have waited for each trip at least 30 minutes in advance.
- I have daily kept the car clean and daily checked the car.
- I have weekly checked the car and informed the supervisor about the car maintenance during the problems occurred.
- I have taken the signature from the customers during the trips in the logbook and kept the records clean
- I have a very good friendship, brotherhood, and teamwork with all my colleagues.
- I had contact with my immediate supervisor for all kinds of security issues.
- I was picked up and dropped off the US Embassy staff anywhere in official places on time.
Chauffeur for the DCM +Security
US Embassy
2006.01 - 2009.01
- Drives all motor pool vehicles, including light armored and fully armored vehicles, to transport State Department personnel and other employees of ICASS participating agencies.
- Drives with DCM to the Palace, UN Compounds - Presidential palace, and other VIP places during the DCM Meeting.
- Drives all motor pool vehicles, including light armored and fully armored vehicles, to transport State Department personnel and other employees of ICASS participating agencies when DCM was off
- Drives with GSO to the Palace, UN-Compounds - Presidential palace, and other VIP Places during the GSO Meeting.
- Took the travel notification authorization from the supervisor for the official trips with customers and have waited for each trip at least 30 minutes in advance.
- I have daily kept the car clean and daily checked the car.
- I have weekly checked the car and informed the supervisor about the car maintenance during the problems occurred.
- I have taken the signatures from the DCM, during the trips in the logbook, and kept the records clean.
- I have a very good friendship, brotherhood, and teamwork with all my colleagues.
- I had contact with my immediate supervisor for all kinds of security issues.
- I was picked up and dropped off the DCM & US Embassy staff anywhere in official places on time.
- I have always tried and parked my car in a safe locations and have watched all around of the car and area
Chauffeur with USAID + Security
USAID
2002.01 - 2004.01
- I was operating the passenger vehicles to transport Mission personnel and VIP visitors. I have to keep the vehicles in clean and serviceable condition and perform minor preventive maintenance.
- From time to time, he/she will be called upon to deliver documents or invitations to USAID/Afghanistan implementing.
- Drives all motor pool vehicles, including light armored and fully armored vehicles, to transport State Department personnel and other employees of ICASS participating agencies.
- Drives with USAID to the Palace, UN-Compounds - Presidential palace, and other VIP Places during the USAID Meeting.
- Took the travel notification authorization from the supervisor for the official trips with customers and have waited for each trip at least 30 minutes in advance.
- I have daily kept the car clean and daily checked the car.
- I have weekly checked the car and informed the supervisor about the car maintenance during the problems occurred.
- I have taken the signatures from the USAID customers, during the trips in the logbook, and kept the records clean.
- I have a very good friendship, brotherhood, and teamwork with all my colleagues.
- I had contact with my immediate supervisor for all kinds of security issues.
- I was picked up and dropped off by all the USAID staff, anywhere in official places, on time.
- I have always tried to park my car in safe locations and have watched all around the car and area.
Security Radio Operator
NRC
- Monitor and communicate with NRC vehicles and staff in the field. Immediately report any potential threats to NRC staff, assets, and facilities.
- Immediately report emergencies, accidents, and loss of contact with NRC staff/vehicles. Immediately send the INSO Security alert messages to all.
- I was receiving more than 100 travel notifications and travel requests for the NRC national and international staff for the different official locations.
- I was tracking all the movements of the NRC staffs to the fields
- I was tracking all the NRC missions to the different location in Afghanistan and out of the country and had records for the departure and arrival of the staff
- I have talked with all the NRC Staff and used the acronym alphabets (special name) for the security issues and kept the secrets and talked very shortly in the UHF and VHF Radios
- I was creating the Travel Notification for the new arrival and give the call sign for each new arrival to the NRC Office, Like, A- Alpha B- Brava C- Charli D- Delta E- Echo
Head of Secuirity
S.P.A.S.O
- I was in control of physical security, overseeing access controls, CCTV systems, and security personnel.
- Views and adapts security strategies and plans as the changing situation demands.
- Ensures daily enforcement of security strategies and plans, and appropriate security behavior when necessary.
- Ensures that all staff are regularly and adequately briefed on the security situation and the procedures to be followed.
- I was supporting the SPASO in security decisions and ensuring appropriate action in the case of evacuations, hostage taking, vehicle accidents, carjacking, or any other major events affecting the security of staff.
- I was limiting the risks taken by field staff, using appropriate security guidelines, and ensuring that individual staff members take their responsibility in this matter.
- I was keeping headquarters Security Unit staff (RISKS) informed, through SPASO, of key elements of field security, and manages internal and external communications in the event of serious security incidents.
- I was writing security guidelines and managing operational security procedures and responses.
- I was gathering information, analyzes the context, and maintains contacts with the different national and international partners (INSO, UN, NGOs, authorities, etc…) in link with SPASO. Maintains a documented security network.
- I was carrying out Security Induction for new expatriates and national staff, visitors on the security and safety plans.
- Ensures daily enforcement of security rules.
- Ensures the presence of medical kits in vehicles, security stock in offices, and guesthouses, etc.
Education
Advance .03 English Language KELC, Pakistan
01.1996
Advance .02 English Language IRC CELP Pakistan
01.1993
Potential Teacher Training Program IRC CELP Paskistan
01.1993
Abdullah ibni Abass High School
01.1992
Skills
- Radio Operator
- Armored Driver
- Security
- Customer service
- Dispatcher
- First Aid
- Data entry
- Communication
- Defensive Driving
Personal Information
- Date of Birth: 02/02/74
- Gender: Male
- Nationality: Afghanistan
References
- Mr. Gul Ahmad Laiwal, Roadway design engineer, Nebraska Dept of Transportatio, gulahmad.laiwal@nebraska.gov, +15312492568
- Mrs. Mayme, Case manager, REC, mayme@refugeeempowerment.org, +14026762467
Languages
Pashto, Dari, English, Urdu, Arabic
Affiliations
I have received almost 70 Certificates, Awards and Trainings from different offices for my good services such like UN Office, NBC TV News Company USAID, US Embassy, S.P.A.S.O NRC and IFRC
1- Cash Awards
2- Franklin Awards
3- Group Awards
4- Customer Service Awards
5- Driving Armored and Light Vehicle Awards
6- Defensive Driving Awards and Training Certificate
6- Diplomate Security Training Certificate
7- First Responder Training Certificate
8- First Kits Box Training Certificate
9- Road Driving Training Certificate
10-Communication Training Certificate
11- Mine Awareness Training
12- Annual Group Armored Vehicle Training and Certificate
13- Security Ambush Training and Certificate
14- Several other Training and Certificate
Timeline
Motor Pool Dispatcher & Security
US Embassy
2017.01 - 2023.01
Chauffeur for the GSO Security
US Embassy
2009.01 - 2013.01
Chauffeur for the DCM +Security
US Embassy
2006.01 - 2009.01
Chauffeur with USAID + Security
USAID
2002.01 - 2004.01
Security Radio Operator
NRC
Head of Secuirity
S.P.A.S.O
Advance .03 English Language KELC, Pakistan
Advance .02 English Language IRC CELP Pakistan
Potential Teacher Training Program IRC CELP Paskistan
Abdullah ibni Abass High School
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