Sareene Roberts
Stone Mountain,GA
Summary
With hygienist aspirations, I'm pursuing the Patient Concierge (Dental Front Desk) position to build my foundation in the dental field. I bring strong patient care instincts, a detail-oriented and metrics-aware work ethic, and a team-focused mindset built across years of service industry work in retail, hospitality, and professional photography. I understand that every patient interaction shapes how someone feels about their care, and I take that seriously. Whether I was helping someone find a product or capturing amazing photos of the best days of their lives, the focus was always on their satisfaction. What I'm looking for is the opportunity to grow into the clinical side of dentistry, bringing the communication skills, reliability, and commitment to patient satisfaction that have always come naturally to me.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's Company
02.2026 - Current
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment, maintaining safety and sanitation standards during food preparation.
- Trained new crew members on operational procedures and customer service best practices.
- Collaborated with team members to ensure timely delivery of high-quality meals to customers.
Photographer/Videographer
Walter Drayton Photography
06.2021 - Current
- Developed innovative concepts for shoots, resulting in distinctive visual storytelling approaches.
- Managed equipment inventory and maintenance, ensuring optimal functionality during assignments.
- Led client consultations to strategize photography projects, aligning outcomes with client expectations.
- Established efficient workflow processes for photo editing, improving turnaround times for clients.
Host
Outback Steakhouse
06.2023 - 12.2023
- Welcomed and seated guests, ensuring timely service and positive first impressions.
- Collaborated with servers to coordinate guest seating and special requests effectively.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled guest inquiries and concerns promptly, enhancing overall customer satisfaction.
Customer Service/Cashier/Bagger
Publix Super Markets, Inc
06.2022 - 03.2023
- Processed transactions efficiently, ensuring accuracy in cash handling and customer billing.
- Implemented process improvements that streamlined checkout operations and reduced wait times.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Science -
Gwinnett Technical College
Lawrenceville, GA05-2026
High School Honors Diploma -
Decatur High School
Decatur, GA05-2025
Dual Enrollment
Embry-Riddle Aeronautical University
Atlanta, GA12-2025
Dual Enrollment
Georgia State University
Atlanta, GA12-2024
Skills
- Client relationship management
- Cross-functional teamwork
- Interactive communication skills
- Proficient in task management
- Effective verbal and written communication
Certification
OSHA 30-Hour Outreach Training Program: General Industry- August 2025
Timeline
Crew Member
Wendy's Company
02.2026 - Current
Host
Outback Steakhouse
06.2023 - 12.2023
Customer Service/Cashier/Bagger
Publix Super Markets, Inc
06.2022 - 03.2023
Photographer/Videographer
Walter Drayton Photography
06.2021 - Current
Associate of Science -
Gwinnett Technical College
High School Honors Diploma -
Decatur High School
Dual Enrollment
Embry-Riddle Aeronautical University
Dual Enrollment
Georgia State University