Sarena Jenkins
Williston,ND
Summary
Organized and dedicated, with proven track record of providing exceptional customer service in several differing fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent and team environments.
Overview
22
22
years of professional experience
Work History
Machinist
Apex Machine Shop, Inc.
Williston, ND
08.2021 - Current
- Manually operated lathes, drill presses, and milling machines for both initial and final machining to produce required parts.
- Took measurements utilizing calipers and micrometers to verify precise tolerances.
- Performed routine machine maintenance and repaired minor damages, as well as calibrated machines to maintain required productivity levels and adherence to quality standards, reducing waste and improving efficiency.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Checked output for consistency with specifications and inspected completed parts to verify compliance to specifications and quality standards.
Trainer/Associate
Panera Bread
Bismarck & Minot, ND
11.2015 - 08.2021
- Mentored employees during probationary period to answer questions and offer improvement strategies, monitoring to identify gaps in training.
- Conducted assessments of employee understanding and performance.
- Established and maintained quality control standards, and demonstrated correct procedures and compliance with standards at all times.
- Maintained effective, consistent communication with managers, peers and other resource groups.
- Identified workers with specific skill sets to recommend for promotions or raises.
Assistant Manager
Hope Manor & The Sanctuary Sober Living Homes
Bismarck & Minot, ND
08.2016 - 08.2019
- Monitored residents on a 24 hour basis administering drug and alcohol testing as needed, as well as defusing and finding solutions to high-stress situations to maintain safety and sobriety within the home.
- Kept regular and up-to-date records and inventory for residents and household necessities.
- Worked with up to 9 other managers to effectively and successfully run multiple homes.
- Was trusted to supervise home independently while other managers were away for up to 2 weeks at a time.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
Machinist
Tioga Machine Shop, Inc
Tioga, ND
02.2014 - 02.2015
- Manually operated lathes for both initial and final machining to produce required parts.
- Took measurements utilizing calipers and micrometers to verify precise tolerances.
- Performed routine machine maintenance and repaired minor damages, as well as calibrated machines to maintain required productivity levels and adherence to quality standards, reducing waste and improving efficiency.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Checked output for consistency with specifications and inspected completed parts to verify compliance to specifications and quality standards.
Machinist
Apex Machine Shop, Inc
Williston, ND
08.2007 - 02.2014
- Please see current employment description
Store Manager
Two Blondes
Williston, ND
08.2004 - 11.2006
- Supervised guests at the front counter, answering questions regarding products, and interacted well with customers to build connections and nurture relationships.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures, as well as reconciling daily sales transactions to balance and log day-to-day revenue.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
No Degree -
Williston State College
Williston, ND05.2004
Skills
- Project prioritization
Timeline
Machinist
Apex Machine Shop, Inc.
08.2021 - Current
Assistant Manager
Hope Manor & The Sanctuary Sober Living Homes
08.2016 - 08.2019
Trainer/Associate
Panera Bread
11.2015 - 08.2021
Machinist
Tioga Machine Shop, Inc
02.2014 - 02.2015
Machinist
Apex Machine Shop, Inc
08.2007 - 02.2014
Store Manager
Two Blondes
08.2004 - 11.2006
No Degree -
Williston State College