Sarena Tompkins
Chico,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Apparel & Licensing Manager
Sierra Steel Harley Davidson
Chico, CA
08.2016 - Current
- Manage and maintain an efficient retail environment for the A&L department
- Develop monthly and annual objectives in collaboration with senior management
- Coordinate sales, promotions, and advertising, designing promotional campaigns
- Maintain budgeted revenue and acceptable levels of gross and net profits
- Design merchandise displays following industry trends
- Review Open-To-Buy and Stock Orders to ensure balanced inventory
- Establish and maintain inventory management procedures
- Assist in recruiting, interviewing, hiring, and performance evaluations
- Model superior customer service behavior for all personnel
- Plan and execute promotional events to attract new and existing customers
- Handle customer complaints with empathy and a positive attitude.
Receptionist/Accounting Clerk
West Coast Glazing
Sacramento, CA
12.2015 - 08.2016
- Answered incoming calls and checked voicemails
- Assisted with Accounts Receivable and Accounts Payable functions
- Prepared company correspondence and maintained supplies.
DMV Clerk/Accounting Assistant
Iron Steed Harley-Davidson
Vacaville, CA
10.2013 - 12.2015
- Processed DMV paperwork for vehicle sales
- Ensured accurate processing of vehicle transactions
- Addressed customer inquiries professionally
- Performed reconciliation of daily cash and maintained petty cash.
Education
Some College (No Degree) - Early Childhood Education
Solano Community College
Fairfield, CASkills
- Project Management/Oversight
- Sales/Management
- Financial Analyzing/Forecasting
- Problem Resolution
- Report Preparation
- Customer Focus
- Staff Management/Training/Scheduling
- Inventory Management
- Vendor Management
Certification
- Certified Massage Therapist 2006 to 2007 Trinity College – Fairfield, CA
- Registration Management Professional /AAS 2014 REG 301,302,303 and 304
- Attaining the Harley-Davidson Master Level Apparel & Licensing Sales Certification on a monthly basis.
Timeline
Apparel & Licensing Manager
Sierra Steel Harley Davidson
08.2016 - Current
Receptionist/Accounting Clerk
West Coast Glazing
12.2015 - 08.2016
DMV Clerk/Accounting Assistant
Iron Steed Harley-Davidson
10.2013 - 12.2015
Some College (No Degree) - Early Childhood Education
Solano Community College
- Certified Massage Therapist 2006 to 2007 Trinity College – Fairfield, CA
- Registration Management Professional /AAS 2014 REG 301,302,303 and 304
- Attaining the Harley-Davidson Master Level Apparel & Licensing Sales Certification on a monthly basis.
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