Sa'Rhenite Feaster
Houston,TX
Summary
Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
Ohio
12.2017 - Current
- In 2017 I started my trek with Starbucks as a barista and did the necessary work to be promoted to a shift supervisor within my first 2 years
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Being a shift supervisor I am responsible for, leading and meeting our customer experience expectations
- Being a positive and strong leader who had the ability to influence and guide others, while maintaining an encouraging team environment and producing results.
Assistant Manager
Old Carolina Barbecue Company
Fairlawn Ohio
08.2018 - 04.2021
- Established processes for monitoring customer satisfaction levels.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided assistance with catering orders when needed.
Education
High School Diploma -
Firestone High School
Akron, Ohio06.2017
Skills
- Superior customer service experience
- Fast learner
- Strategic Planning
- Delegate accordingly to tasks
- Attentive
- Detail oriented
- Labor and food cost control
- Inventory Control
- Employee Training
- Cash handling ability
- Staff Development
- Workforce Management
References
References available upon request.
Timeline
Assistant Manager
Old Carolina Barbecue Company
08.2018 - 04.2021
Shift Supervisor
Starbucks Coffee Company
12.2017 - Current
High School Diploma -
Firestone High School
Similar Profiles
Adrianna BrownAdrianna Brown
Barista (Transfer) at Starbucks Coffee CompanyBarista (Transfer) at Starbucks Coffee Company
Haley MartinHaley Martin
Store Manager at Starbucks Coffee CompanyStore Manager at Starbucks Coffee Company
Grace LongGrace Long
Assistant Store Manager at The Starbucks Coffee CompanyAssistant Store Manager at The Starbucks Coffee Company
Hannah JacksonHannah Jackson
Shift Supervisor at Starbucks Coffee CompanyShift Supervisor at Starbucks Coffee Company
Angelica MyersAngelica Myers
Customer Service Representative at ASC HoustonCustomer Service Representative at ASC Houston