Summary
Overview
Work History
Education
Skills
Timeline
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Saria Mackay Coward

Summary

Versatile professional with 15 years of experience looking to take on increasing responsibility. Can thrive in a fast-paced environments and maintain calmness in challenging situations.

Overview

17
17
years of professional experience

Work History

Uber Partner

Uber And Lyft
03.2006 - Current
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.

Food and Nutrition Supervisor

Compass Group USA
07.2019 - 02.2023
  • Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
  • Assisted on tray line and prepared trays according to prescribed diets and patron requests.
  • Completed food and physical safety audits to verify health and well-being of staff members and patrons.
  • Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
  • Established and monitored staff schedules, made assignment sheets and monitored menus.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.

Transportation Dispatcher

Alexandria Yellow Cab
04.2014 - 09.2018
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated dispatching of 30+ drivers to accomplish daily delivery requirements.
  • Checked that each scheduled route was appropriately covered by delivery drivers.

Education

GED -

Bryant Alternative
Alexandria, VA
2013

Skills

  • Communication
  • Customer Service
  • Team and Collaboration
  • Cash handling
  • Telephone etiquette
  • scheduling
  • Audits

Timeline

Food and Nutrition Supervisor

Compass Group USA
07.2019 - 02.2023

Transportation Dispatcher

Alexandria Yellow Cab
04.2014 - 09.2018

Uber Partner

Uber And Lyft
03.2006 - Current

GED -

Bryant Alternative

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Saria Mackay Coward