Sariah Quint
Gilroy,CA
Summary
Supervisor with 4 years of experience. Managing different teams in both the restaurant industry as well as retail field. Proven to increase revenue growth. Skilled in providing direction, motivation, and guidance to teams. Skilled in training new employees to from them for success in sales as well as individually. Knowledgeable in customer service and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Visual Merchandising Supervisor
Brooks Brothers
Gilroy, CA
08.2024 - Current
- Developed seasonal display plans that effectively showcased featured products
- Increased store sales through strategic product placement and effective visual merchandising techniques.
- Updating displays on a regular basis, ensuring freshness in-store visuals at all times.
- Worked with store manager to implement new displays, promotions and store layout changes.
- Providing excellent one-on-one interactions with customers.
- Training staff on achieving sales goals as well as enhancing their engagement with customers.
Sales Lead Supervisor
Cole Haan
Gilroy, CA
10.2022 - 06.2024
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked with team members to assist with closing sales, cross-selling and upselling of products and services.
- Effectively coached team members to reach weekly and monthly sales goals.
- Promoted exceptional customer service by engaging clients on sales floor.
- Experienced in Cash Handling
- Accounted for Payroll administration/auditing employee timecards
- Acknowledging policy & procedure
- Maintained excellent customer service skills by offering hands-on assistance to customers, understanding needs, and providing customer with product knowledge to increase daily sales goals
- Assisting Store Manager and Assistant Manager in daily operations to enhance store needs
- Effectively trained and developed employees to exceed sales
- Strengthened merchandising and visuals to drive customer engagement
- Sole directing the sales floor and assisting team members to help be successful with customer engage and product knowledge/care
- Auditing paperwork, shoes, and employee work to prevent shrinkage in the workplace as well as training my team on preventing shrinkage
Food and Beverage Supervisor
Gilroy Gardens Family Theme Park
Gilroy, CA
06.2021 - 10.2022
- Supervised daily operations in restaurant environment
- Delivered in-depth training to all employees to ensure excellent customer service, food presentation, and cleanliness procedures
- Performed excellent sales and cleanliness with being rewarded the top building with highest in revenue
- Engaged consistently with individual team members to provide a comfortable, friendly environment
- Established training on how to think from a customer's perspective, driving my staff to raise quality cleanliness and food service.
- Organized daily on preparations for the restaurant, planning ahead to ensure food was prepared in a timely manner for guests
- Provided active communication to staff as well as higher management to grow success and expectations of roles
- Coached and counseled employees when necessary and implemented corrective actions to resolve concerns
- Excelled in problem solving & fast solutions when conflict raised in the work environment in both staff/ customers
- Role modeled staff & trained future team leads as well as supervisors
- Created menu developments & prices to increase sales in the restaurant
- Worked in a fast paced environment with a sense of urgency to serve guests quickly and efficiently
- Practiced proper safety & sanitation standards
- Managed opening & closing shift kitchen tasks as well as cash handling
- Restocked inventory & ingredient items to maintain optimal kitchen efficiency
- Prepared ingredients for menu items
- Followed policy & procedure to create a safe working environment
- Experience in inventory management
Education
Psychology
Evergreen Valley College
San Jose, CAHigh School Diploma -
Santa Teresa High School
San Jose, CA05.2021
Skills
- Sales Development
- Staff Training
- Customer Satisfaction
- Customer Engagement
- Positive Reinforcement
- Revenue Growth
- Store operations
- Efficient Service
- Shrinkage Control
- Goals and Performance
- Customer Needs Assessments
- Individual and Team Goals
Certification
Food Handling certified
RBS certified
Timeline
Visual Merchandising Supervisor
Brooks Brothers
08.2024 - Current
Sales Lead Supervisor
Cole Haan
10.2022 - 06.2024
Food and Beverage Supervisor
Gilroy Gardens Family Theme Park
06.2021 - 10.2022
High School Diploma -
Santa Teresa High School
Psychology
Evergreen Valley College