- AI and Human-Centered Technology
- Digital Collaboration
- Leadership Development
- Emotional Intelligence in a Workplace
- Creative Problem Solving
- remote Work Culture
- Community Building
- Lifelong Learning and Innovation
Sariah White
Shelbyville,IN
Summary
Dependable, adaptable, and people-driven professional with 6+ years of experience in healthcare, customer engagement, and leadership roles. Recognized for exceptional communication, organization, and empathy- bringing a strong human touch to technology and remote collaborations. Passionate about learning and applying AI and digital tools to improve workflows, customer experience, and team performance. Excels in dynamic environments that value creativity, problem-solving, and continuous growth. Eager to bring a people- centered approach to remote roles that value collaborations, adaptability, and innovation in a growing digital world.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Aide
Infinity HomeCare
02.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored patient health conditions, reporting changes to healthcare professionals for timely intervention.
- Provided companionship and emotional support, enhancing clients' overall quality of life through engagement.
- Administered medications as prescribed, maintaining accurate records of dosages and schedules for compliance.
- Trained new aides on best practices for patient care, promoting high standards of service delivery within the team.
- Documented daily care activities meticulously, supporting continuity of care and effective communication among staff members.
Customer Support Specialist/Credit Card Sales Representative
Sam's Club
03.2022 - 12.2022
- Resolved customer inquiries through effective communication, ensuring high satisfaction levels.
- Managed product returns and exchanges, streamlining processes for efficiency.
- Trained new team members on systems and customer service protocols, enhancing team performance.
- Collaborated with management to identify trends in customer feedback, driving service improvements.
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
Team Leader
Panda Express Restaurant
01.2021 - 02.2022
- Supervised daily operations to ensure high-quality food preparation and customer service.
- Trained and mentored team members on operational procedures and safety protocols.
- Managed inventory levels, reducing waste through effective stock management practices.
- Implemented training modules that improved employee performance and productivity metrics.
- Resolved customer complaints swiftly, enhancing overall guest satisfaction scores.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Dietary Server/Customer Support Specialist/Customer Service Cashier
Four Seasons Retirement Center
01.2019 - 01.2021
- Delivered prompt and courteous dining service to residents, enhancing overall satisfaction.
- Assisted in menu planning and dietary needs assessments to ensure compliance with health standards.
- Maintained cleanliness and organization of dining areas, promoting a welcoming environment for residents.
- Collaborated with kitchen staff to streamline food preparation processes, improving efficiency during peak hours.
- Led initiatives to introduce themed dining events, increasing resident engagement and participation in meal services.
- Demonstrated exceptional attention to detail when preparing meals according to specific dietary restrictions or allergies.
Education
High School Diploma -
Columbus North High School
Columbus, INSkills
- Excellent communication & interpersonal skills
- Team leadership & organization
- Emotional intelligence & empathy
- Time management & adaptability
- Costumer relations & problem-solving
- Basic AI familiarity & openness to learning new tolls
- creative writing, digital communication, and social insight
Certification
- HCA - Home Care Aide
- First-Aide
- Dementia Training
- CPR
Interests
Timeline
Home Health Aide
Infinity HomeCare
02.2023 - Current
Customer Support Specialist/Credit Card Sales Representative
Sam's Club
03.2022 - 12.2022
Team Leader
Panda Express Restaurant
01.2021 - 02.2022
Dietary Server/Customer Support Specialist/Customer Service Cashier
Four Seasons Retirement Center
01.2019 - 01.2021
High School Diploma -
Columbus North High School