Sarid Garcia
reflekTion Salon
Bourbonnais,IL
9
years of professional experience
Administrative Assistant with 8+ years of experience supporting fast-paced teams and improving office workflows. Manages scheduling, client communications, and records with strong organization and attention to detail, reducing missed appointments and maintaining client satisfaction. Seeks to streamline administrative processes and support leadership in meeting operational goals.
Work History
BUSINESS OPERATION ASSOCIATE
1 Year- Utilized CRM, CRS, LinkedIn, LinkNet, and CN Connect to manage clients information, track interactions, update records, and support daily business operations.
- Coordinated collection of client documentation for policy processing and account updates, ensuring compliance and timely workflow.
- Monitored insurance accounts and followed up on overdue premium payments to maintain client satisfaction and reduce lapses.
- Utilized CRM, CRS, LinkedIn, LinkNet, and CN Connect to manage clients' information, track interactions, update records, and support daily business operations.
- Assisted financial advisors by ensuring accurate processing of insurance policies while maintaining confidentiality and attention to detail.
COSMETOLOGIST ASSISTANT/ FRONT DESK
3 Years 7 Months- Interacted positively with clients, colleagues, and management; recommended treatments and styles tailored to clients’ appearance and desired look.
- Supported stylists and management by coordinating client appointments and ensuring a smooth front desk operation.
- Provided personalized hair and skincare consultations to enhance client satisfaction.
- Executed hair coloring, cutting, and styling techniques to achieve desired results.
- Maintained cleanliness and organization of workstations and tools to ensure safety standards.
TAX INTERN
- Assist Tax department with preparation of paperwork related to the US Federal and State income/ franchise tax returns.
- Work directly with clients ranging from privately held and publicly traded companies, while maintaining 99% of accounts by building connections and delivering high satisfaction.
- Assist with the preparation of tax returns, including W-2s and 1065s for over 50+ clients. Worked with Intuit QuickBooks, Excel, Xero, and Bookkeeping.
ASSISTANT MANAGER
2 Years- Extended existing customer relationships through extensive communication marketing strategies.
- Managed day to day operations, mentored 18+ staff members, upheld company standards and compliance requirements of operations and cleanliness of all areas.
Education
ASSOCIATES OF ARTS
Bachelor of Science - Business
Skills
Project Management
Data Analysis
Marketing
Problem Solving
Organization
Effective Communication
Collaboration
Leadership
Customer Service
Time Management
Critical Thinking
Team Building
Timeline
BUSINESS OPERATION ASSOCIATE
Northwestern Mutual Chicago
06.2025 - 06.2026Read More
COSMETOLOGIST ASSISTANT/ FRONT DESK
reflekTion Salon
01.2023 - CurrentRead More
TAX INTERN
Caramango & Associates LTD
01.2022 Read More
ASSISTANT MANAGER
Taco Bell
01.2018 - 01.2020Read More
KANKAKEE COMMUNITY COLLEGE
ASSOCIATES OF ARTS
Read More
Governors State University
Bachelor of Science from Business
Read More