Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
GeneralManager
SARIN BUJAN

SARIN BUJAN

Miami,FL

Summary

Dynamic leader with a proven track record at Bunnyland, adept in leadership and team building, and customer service excellence. Elevated sales and customer satisfaction through strategic management and innovative problem resolution. Skilled in social media marketing, showcasing a blend of hard and soft skills. Achieved significant operational cost reductions while ensuring product quality.

Overview

6
6
years of professional experience

Work History

GENERAL MANAGER

BUNNYLAND
06.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

VISUAL COMERCIAL

Zara USA
12.2020 - 06.2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.

Assistant

Bacardi
06.2019 - 06.2020
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
  • Increased customer service success rates by quickly resolving issues.

Education

Bachelor of Arts - MUSIC. GUITAR, PIANO

NATIONAL SCHOOL OF MUSIC.
HAVANA, CUBA

Skills

  • Leadership and team building
  • Customer service
  • Fast learner
  • Problem resolution
  • Customer care
  • Efficient multi-tasker
  • Social media marketing
  • Digital photography

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

VISUAL COMERCIAL

Zara USA
12.2020 - 06.2021

GENERAL MANAGER

BUNNYLAND
06.2020 - Current

Assistant

Bacardi
06.2019 - 06.2020

Bachelor of Arts - MUSIC. GUITAR, PIANO

NATIONAL SCHOOL OF MUSIC.

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SARIN BUJAN